If the new entry occurs within the booking window for your experience, follow the below steps. If not, scroll down for more information regarding the booking window and recommended steps.
Navigate to your Booking Calendar.
Click the three dots next to the Experience title.
Select “Create Entry.”
Pick the date and time for the new entry. Complete the remaining screens.
Submit your entry to confirm.
Pictures Below
Instructions for new entry creation after booking window closes.
If the new entry occurs after the booking window has closed, Experience Maker will need to re-open the booking window by updating the Experience Settings.
Every experience maker would have set the field " Numbers of hours booking closes before start" at the time of Experience creation. The booking window closes at the set hours prior to the start of the experience. For example, if the experience closes for booking 48 hours prior to the experience, travelers can not book an experience the day before.
In some cases, a traveler and experience maker agree to book an experience after the booking window has closed. The experience maker would need to do the following steps to enable the traveler to make the booking:
1) Go to Experience Page via navigating to My Profile.
2) Click on the Experience
3) Change the field " Number of Hours booking closes before start" to a time that allows the traveler to book. For example if the traveler needs to book the next day, you can change it to "12" or within the same day, change it to "2".
4) Once done, go back to Booking Calendar and your previous entries for the date should now be visible again. If not, you can create a new entry.
5) Update the traveler by chat to book the experience.
6) IMPORTANT: After the traveler booking, make sure to back to the Experience Page and re-update the "Number of Hours Booking closes before start" to the time that is convenient for you. If you keep it at the newly reduced hours, it will remain as a setting and you may receive bookings with very short notice.
As always, if you have any questions or problems, please chat with Fernwayer Support!