You can change your banking details directly in the Florence app. You don't need to contact us to do it.
Before you start, have your bank details to hand. You'll need your institution number, your branch (transit) number, and your account number. You can find all three on a void cheque or in your online banking.
Select "Profile" > "Edit my profile" > "Personal Details".
On the Personal Details page, scroll down to "Financial Information" and tap "Edit".
Enter your updated bank account details directly into the app.
Check the numbers carefully before you tap Save changes. If they're wrong, your pay may not reach you.
If you're expecting to be paid soon, update your details as early as you can.
If you have any trouble, email us at hello.ca@florenceapp.com.
