Florence pays weekly, every Tuesday. Any shift with an approved timesheet is included in that week's pay run and the money is sent to your bank.
Florence pays you electronically, straight into your bank account. There's no cash and no cheques.
Two things need to be in place before a shift can be paid. First, your bank details need to be saved in your Florence account. Second, your timesheet for that shift needs to be approved by the care home.
You can add or update your bank details yourself in the app, so you don't need to contact us to do it.
If a shift you've worked hasn't been paid, check your timesheet first, as it may still be waiting for approval. If it's approved and still unpaid, email us at hello.ca@florenceapp.com and we'll look into it.