📊 Why User Status Matters
User statuses help Admins track adoption, engagement, and onboarding progress across their organization. You’ll see these statuses in various dashboards and reporting views within Gable.
🔍 Status Definitions
✅ Active
Users who have completed onboarding and have made a booking within the last 6 months.
💤 Inactive
Users who have completed onboarding but have not booked in the past 6 months.
⏳ Partially Onboarded
Users who started onboarding but did not complete it.
Most commonly, they still need to verify their email to finish setup.
🎯 Onboarded
Users who have successfully completed the onboarding process but may or may not have booked yet.
❌ Deleted
Users who were removed from the company by:
A Company Admin, or
An HRIS integration
📄 Not Invited
Users in your company directory who:
Have not started onboarding, and
Have not received an invite from Gable
✉️ Invited
Directory users who:
Have not started onboarding, but
Have been invited via one of the following:
Company Users→Company Directory Users Table→ InviteCompany Settings→ Invite Teammates
These users receive an email prompting them to join Gable.
❓ Still Have Questions?
Reach out to our team at support@gable.to — we’re happy to help clarify user statuses or onboarding behavior!