Member access is managed in Settings > Members.
➕ Adding a member
💡 Only org admins can add, edit, or remove members.
Click the Add member button, then fill in:
Their email address
Communication language ⚠️ this choice is final and cannot be changed later
A mobile number (optional)
Two additional options complete the profile:
Receive campaigns: checking this box means the member will receive every broadcast sent by your organization, just like a regular contact.
💡 This option requires a mobile number: if the field is left blank, it cannot be activated.
Give admin permissions: grants this member admin rights, allowing them to manage other members in turn.
Once the member is created, WAX automatically sends them an invitation email.
💡 If the added member doesn't receive it, advise them to check their spam folder.
While waiting for activation, the member will appear with a "Pending" status.
If the email still doesn't arrive, you can click Copy link on that member's row to share the activation link with them manually.
✏️ Editing a member
The Edit button lets you update:
the mobile number,
the campaign reception setting,
admin permissions.
⚠️ The email address and communication language cannot be changed after the member has been created.
🗑️ Removing a member
The Delete button removes the member's access to this organization only. Their WAX account remains active, and they retain access to any other organizations they belong to.
🔄 Managing access between multiple organizations
If a member has access to several WAX organizations, they can switch between them without logging out, using the selector located in the bottom-left corner of the interface (next to their avatar / organization name).
