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The feature of WhatsApp carousels

How to use carousel templates on WAX?

Updated this week

What are carousels?

Carousels are a new message format on WhatsApp that allows you to display multiple scrollable cards, each with an image, title, description, and action buttons.

Why should I implement it for my customers?

This layout is useful for :

  • Showcase multiple products or services in a single message

  • Present a complete range as soon as a customer arrives

  • Highlight a routine, a collection, or current offers

It's simple, eye-catching, and more engaging than a traditional message.

How do you set it up?

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