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The feature of WhatsApp carousels

How to use carousel templates on WAX?

Updated over 2 weeks ago

What are carousels?

Carousels are a new message format on WhatsApp that allows you to display multiple scrollable cards, each with an image, title, description, and action buttons.

Why should I implement it for my customers?

This layout is useful for :

  • Showcase multiple products or services in a single message

  • Present a complete range as soon as a customer arrives

  • Highlight a routine, a collection, or current offers

It's simple, eye-catching, and more engaging than a traditional message.

  1. Message Greeting Text: < 1024 characters

  2. Card Header visual: wide ratio 17:10 (only)

  3. Card Body Text: < 160 characters

  4. URL of Website: < 2000 characters

  5. Buttons: < 25 characters

How do you set it up?

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