What are carousels?
Carousels are a new message format on WhatsApp that allows you to display multiple scrollable cards, each with an image, title, description, and action buttons.
Why should I implement it for my customers?
This layout is useful for :
Showcase multiple products or services in a single message
Present a complete range as soon as a customer arrives
Highlight a routine, a collection, or current offers
It's simple, eye-catching, and more engaging than a traditional message.
How do you set it up?