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How to Use Contact Attributes and Tags in WAX

Updated over 3 months ago

Difference Between a Tag and an Attribute in WAX

🔹 An Attribute is a characteristic that can have multiple values.
For example, the attribute "Customer Type" can have values like "Individual," "Professional," or "Association."
It helps capture specific details or nuances about a contact.

🔹 A Tag is binary: it only indicates whether a contact has a specific characteristic or not.
For example, the tag "VIP" simply marks whether a contact belongs to a specific category, without providing additional information.

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