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FAQs (English)
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Does Ginmon send emails asking me to enter my login information and/or password?
Does Ginmon use a secure connection to transfer my data?
What does data protection look like at Ginmon?
Are my assets at Ginmon subject to European deposit insurance?
Where exactly is my investment at Ginmon?
Does Ginmon have access to my assets?
Why is Ginmon so much cheaper compared to classic investment funds and other bank products?
Does Ginmon really not get any commissions or hidden fees (kick-backs)?
Where can I view Ginmon's fees?
How are the fees calculated at Ginmon?
What is the advantage of lower ETF costs (TER)?
How much will my investment with Ginmon cost me?
Where are the securities in my investment strategy bought and sold?
What does rebalancing mean?
Why do I invest in real estate with Ginmon?
Why do I invest in commodities with Ginmon?
Can I change my investment strategy?
How do I choose the right investment strategy?
Which ETFs does Ginmon rely on?
What are ETFs?
Where can I find the factsheets / product data sheets on the individual strategies?
Which investment concept do I follow with Ginmon?
Can I change my entries again after registration?
Why has my account opening been rejected?
What documents are required when opening an account?
How quickly will my account be opened?
Can I open a Ginmon account if I am a non-resident in Germany?
Can I also open an account as a non-German citizen?
Is there a contract period?
Is there a minimum investment?
How do I register at Ginmon?
How do I open a securities account with Ginmon?
Why does a withdrawal take so long?
How long does a withdrawal take?
What amount will be transferred to me when creating a full withdrawal order?
How can I request a full withdrawal?
How can I initiate a withdrawal?
How can I change my reference account?
How long does it take to change my investment strategy?
How can I change my investment strategy?
Why is it not possible to change the savings rate at short notice before the end of the month?
How can I change my savings rate?
How quickly is a deposit invested?
Is there a minimum amount to transfer?
How can I make a deposit by bank transfer?
How long does it take to make a deposit into my securities account?
How do I make a deposit into my securities account?
What investment strategies are available for a Ginmon Junior accounts?
Which reference account can be specified?
How flexible is the savings plan of a Ginmon Junior account?
Who needs to be verified?
What are the advantages of a Ginmon Junior account?
Who is the owner of the account?
Can the money in an existing Ginmon account be transferred to my child?
Can an existing Ginmon account be transcribed to my child?
Who can open a Ginmon Junior account?
Is it possible to transfer securities among different multiple accounts?
What is the minimum investment for multiple accounts?
Can I create multiple accounts for another person?
Does each multiple account have its own securities account?
Does Ginmon charge fees for opening a multiple account?
Do I have to legitimize myself again as an active Ginmon customer?
What are the advantages of multiple accounts?
How does the automatic tax optimization for my Ginmon account work?
Where can I find the annual tax certificate?
How do I receive my annual tax document?
Are withholding taxes deducted on my earnings at Ginmon?
By when do I have to create my exemption order at the latest?
How high should I set my exemption amount?
How can I set up a tax exemption order?