After a quick set-up, Autocharge feature allows users to simply plug-in their vehicle to an Electra charging point to launch their charging sessions.
⚙️ Identification of the vehicle
For Autocharge to work, you need to enter your vehicle in the app and make sure it's compatible with Autocharge. Which means that one of its IDs, the VID, has to be permanent and unique.
Some automakers only supply their vehicles with a random VID. Unfortunately these are not compatible with Autocharge.
💡Vehicle compatibility is therefore beyond Electra's control
🚙 How can I know if a vehicle is compatible?
When adding a vehicle, a pop-up will be visible to indicate if it's compatible with the Autocharge feature.
❌ If the pop-up doesn't appear, it means the vehicle added isn't compatible with Autocharge.
For any further information, please send us an email at help@go-electra.com ⚡️