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Get started with eLearning: assign and book online training
Get started with eLearning: assign and book online training

Book and monitor eLearning from your HandsHQ account with our iHasco integration

Michelle Kimbler avatar
Written by Michelle Kimbler
Updated over 2 years ago

Summary

With our new iHASCO integration, personnel can be enrolled on an eLearning course directly from the HandsHQ Training Register. Once they complete the online course, their training records are automatically updated along with a certificate on your account. All standard iHASCO courses (currently 127), in different languages, are available with the integration.

Where is it available?

eLearning is available for all HandsHQ Training Register customers at no extra cost, you simply purchase course credits through us. If you're not using the HandsHQ Training Register, please get in touch for a quote.

Credits are billed as part of your annual plan, but additional credits can be purchased. Please get in touch to purchase your credits.


Step 1: Add iHASCO eLearning as course provider

Once you've purchased credits, our team will enable the feature for you.

The first step is then to assign iHASCO eLearning as the provider in the Course register.

Adding eLearning to a course:

  • Navigate to the Personnel section

  • Select 'Course register'

    • Add a new course, OR

    • Edit existing course

  • In the Provider section, change from 'Other provider' to 'iHASCO eLearning'

  • Type and select the course you want to use for eLearning

  • Save

Screen recording: Edit a course → Scroll side panel down → Change from Other provider to iHASCO eLearning → Type and select course

When adding a new course that has an associated eLearning course, this will automatically be selected for you. If you decided you didn't want to use eLearning for that course, you can select 'other provider'.

Screen recording for: 'Add new course → Search for Fire → Select one with eLearning available → Scroll down side panel to see iHASCO is selected

Previously added courses will also be highlighted if an eLearning course is available.

Once you've assigned an iHASCO eLearning in the course register, you are ready to enrol individual personnel to the course!


Step 2: Enrol personnel to an eLearning course

To book eLearning, navigate to a personnel's profile and find the course (make sure the course has been assigned to them first!). If a course is expiring soon, expired or missing, a blue tag will be displayed on the row and eLearning can be booked by clicking on the tag.

In a personnel profile:

  • Use the Actions column on the right of the row to open the dropdown

  • Click book eLearning

  • An email is automatically sent to the email on the personnel profile

    • This email contains a unique link for them to take the course, please don't delete or share this email

The personnel will receive an email with instructions on how to take the course. Make sure they do not delete or share this email, as it contains a unique link for them to take the course.

🚨 Please note: Personnel will need an email address to book eLearning for them. You can edit their email in the Personnel library.

Booking status

Once booked, the status of the course will now be displayed on the personnel's profile.

Status

Description

Credit balance

Book eLearning

Course needs to be booked

eLearning booked

The personnel has been sent the email but has not started the course.

At this stage, it is possible to remove the booking and you will be refunded the credit.

eLearning in progress

The personnel has started the course but has not completed it

At this stage, it is not possible to remove the booking as the credit has already been used.

Course status = green

The course has been completed and updated!


Next steps

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