Summary: an email will be sent to you once you've been enrolled in an eLearning course. Use the link to access the course - please save the email until you've completed it. Once passed, you'll receive your certificate and a copy will automatically be uploaded to the HandsHQ Training Register as well.
Taking eLearning courses
Course invites
The personnel will receive an email with instructions to take the course.
They can take the course on a computer, tablet or mobile phone.
The course invite does not expire and they can start the course and return to complete it later without having to start again.
Do not share the email with anyone as it contains your unique access link
Note: please save this email until you complete the course, as this is your way back in if you decide to take a break halfway through - and don't share it with anyone!
Taking the course
Most courses are available in multiple languages - please see the specific course information
After watching the course content, the personnel will take a short quiz to test their knowledge. They will need to get a score of 60% or above to pass the course. If they fail, they can try again as many times as they need to complete it.
They will be sent automatic email reminders every two weeks if they haven't completed the course.
Certificates
Once they have completed the course, their training records will be automatically updated in Training Register, and a certificate will be uploaded.
A copy of the certificate will also be emailed to the personnel
Troubleshooting: taking an eLearning course
If you have any issues launching the course, please read our troubleshooting guide here.