Required settings for eLearning on laptops and PCs
Depending on your browser (e.g. Safari, Chrome, Edge etc.) you will need to adjust settings for pop-ups and cookies. These need to be enabled for eLearning to function correctly.
Enabling third-party cookies
This article covers multiple types of browsers and devices and how to allow cookies.
Enabling pop-ups
You will also need to enable pop-ups in your browser. The following guide shows this for the most common browsers.
Once you have enabled cookies and pop-ups, eLearning courses should work as expected.
Further resources
General considerations
Software updates: make sure your device and browser are using the latest software version
Internet connection: ensure you have a reliable, stable connection
Firewalls: these can interfere with tracking the eLearning progress
eLearning troubleshoot guide
If you have tried all of the above, and your eLearning course still doesn't work, please contact us in the chat below.