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Activity Feed - Configured Services

Use Activity History to see who updated a configured service, when they did it, and what was changed (excluding routing).

Updated over 2 weeks ago


Configured Service Activity History

  1. Open Configured Services.

  2. Click on the service name

  3. Select the history icon (to the right of the service).

OR

Expand the arrow next to the Configured Service name and select the Activity History tab


What you’ll see (Who + When)

Activity History is specific to the selected service and displays entries in descending order (newest first).

The collapsed view includes:

  • User name and their login email

  • Date & time of the update


Expand an entry to see “What changed”

Each activity entry can be expanded to view the exact action taken for that configured service.

Note: Activity History shows actions for the service but does not include routing changes.


Export Activity History

You can export the Activity History for each configured service.


Search within Activity History (for large histories)

For services with a long history, use the search field to find a specific action quickly.

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