Activity history data is available as of the release of the new Configured Services 8/28/2025.
Where to find Activity History
Open Configured Services.
Find the configured service you want to review.
Click on the 👁️ to the right of the configured service
Select the history icon (to the right of the service).
What you’ll see (Who + When)
Activity History is specific to the selected service and displays entries in descending order (newest first).
The collapsed view includes:
User name and their login email
Date & time of the update
Expand an entry to see “What changed”
Each activity entry can be expanded to view the exact action taken for that configured service.
Note: Activity History shows actions for the service but does not include routing changes.
Export Activity History
You can export the Activity History for each configured service.
Search within Activity History (for large histories)
For services with a long history, use the search field to find a specific action quickly.
