Accessing the Master Route / Master Sequence
You can open the Master Route / Master Sequence in two different ways:
Option 1: From the Main Header
Click Master Route / Master Sequence from the top navigation bar.
Select the route you want to view or edit.
Option 2: From the Route’s Action Menu
Open any specific route in your system.
Open the Action menu.
Select Master Route / Master Sequence.
Tip: When you open it from a route’s Action menu, the route context is automatically pre-filled.
Finding Master Sequence Change History (Who + When + What Changed)
The Activity log is located on the Master Sequence page, alongside the Board and Map views. It contains two distinct tabs to help you understand recent route changes.
The Activity view shows a detailed history of updates. Use it to answer:
Who made the change (user)
When it occurred (date/time)
What was changed (the action recorded in the entry)
Whether the change was master-level or daily-level
Where to look first
Use this quick rule:
If the sequence issue affects the route pattern going forward → start with Master-Level Changes
If the sequence issue happened on one specific service date → start with Daily-Level Changes
Types of Activity Entries
There are two kinds of entries:
1) Master-Level Changes
These show updates made to the overall route pattern (Master Sequence). Example: “moved stop in master sequence.”
Common reasons you’ll see these:
A stop was moved earlier/later in the master order
A stop was added/removed from the master pattern
A long-term route optimization was made
2) Daily-Level Changes
These show route adjustments made on a specific date.
Common reasons you’ll see these:
A one-time reorder due to a missed stop or same-day constraint
A driver adjustment made for that day only
A date-specific exception (weather, access issue, special request)
Changed Stops Tab
The Changed Stops tab provides a list view of every stop that was added, removed, or had its sequence number changed in the last published update. This is useful for a detailed, item-by-item review.
Location name: Identifies the specific stop that was changed.
Day | Date: The day the service is scheduled for.
Old: The stop's sequence number before the changes. This will be blank if the stop was newly assigned from the unassigned list.
New: The stop's updated sequence number after the changes were published.
Differences Tab
The Differences tab offers a high-level, visual comparison of the route before and after your latest update. This is ideal for quickly seeing the overall impact of your changes.
Before: This column displays the route sequence as it existed prior to your last published update.
After: This column shows the current route sequence, including any newly assigned stops and re-ordered positions.
Tips for Using This Section
The Activity log only tracks changes for Live routes after an Update has been published. Modifications made in Draft mode are not recorded in the activity history.