Accessing the Master Route / Master Sequence
You can open the Master Route / Master Sequence in two different ways:
Option 1: From the Main Header
Click Master Route / Master Sequence from the top navigation bar.
Select the route you want to view or edit.
Option 2: From the Route’s Action Menu
Open any specific route in your system.
Open the Action menu.
Select Master Route / Master Sequence.
Tip: When you open it from a route’s Action menu, the route context is automatically pre-filled.
Finding Master Sequence Change History (Who + When + What Changed)
The Activity view shows a detailed history of updates. Use it to answer:
Who made the change (user)
When it occurred (date/time)
What was changed (the action recorded in the entry)
Whether the change was master-level or daily-level
Where to look first
Use this quick rule:
If the sequence issue affects the route pattern going forward → start with Master-Level Changes
If the sequence issue happened on one specific service date → start with Daily-Level Changes
Types of Activity Entries
There are two kinds of entries:
1) Master-Level Changes
These show updates made to the overall route pattern (Master Sequence). Example: “moved stop in master sequence.”
Common reasons you’ll see these:
A stop was moved earlier/later in the master order
A stop was added/removed from the master pattern
A long-term route optimization was made
2) Daily-Level Changes
These show route adjustments made on a specific date.
Common reasons you’ll see these:
A one-time reorder due to a missed stop or same-day constraint
A driver adjustment made for that day only
A date-specific exception (weather, access issue, special request)