More on CRM Connectors errors:
More on CRM Connectors errors:
Below, I've included an explanation for any errors you may encounter with your Pipedrive Widgets. These errors are uncommon. If you discover an error not detailed below, please contact a member of our team.
Your Pipedrive company account is not open
Explanation: To connect to Hurree, you must have an open Pipedrive account. If you are on a trial that has since expired or haven't entered your payment details, your account will be suspended, and you will not be able to pull data into Hurree.
How to solve: To continue pulling data from your Pipedrive account into Hurree, you will need to log in to Pipedrive and update your account settings. If you believe you have a full Pipedrive subscription but continue to see this error, please contact your account administrator.
Resource Unavailable
Explanation: Unfortunately, the resource you are trying to access using Hurree is unavailable. This may be a result of this data being deleted, or you may not have the correct permissions to access a specific account.
How to solve: If you encounter this error, we recommend checking your Pipedrive account to ensure that this resource hasn't been deleted or archived. At this time, you should also be able to verify that you have the necessary permissions to access this information with your Pripedrive Admin.
Old Pipedrive resources are permanently unavailable
Explanation: The resource you are trying to access using Hurree is outdated and now permanently unavailable.
How to solve: Unfortunately, this resource has been permanently unavailable, so you will not be able to import this information into your Hurree account if you are unsure why, we recommend that you contact your account administrator or the Pipedrive support team.
This Pipedrive feature is not enabled within your account
Explanation: The Pipedrive Datapoint you are trying to add to your Hurree Dashboard has not been enabled within your Pipedrive account. This could be down to your subscription tier (whether you have access to that information) or the settings within your account.
How to solve: You will have to log in to your Pipedrive account and review what is actually available within your subscription. If you have access to this information, please ensure that within the settings, you allow it to be passed through to third-party tools.
Pipedrive Internal Server Error
Explanation: In some instances, Pipedrive's internal server will experience an error, which means that Hurree can't fetch the data you requested at that specific time.
How to solve: These kinds of errors are not uncommon, and unfortunately, they are out of our control. The only way to resolve this issue is to wait until the next sync period. If you still see the same error after the next sync period, please contact Hurree support.
⚠️ Note: This article is intended only for Hurree users troubleshooting Pipedrive Widgets errors within the Hurree platform. If you're seeing Pipedrive errors outside of Hurree, please visit Pipedrive's Help Center.