Below you will find an explanation for errors you may encounter on your LinkedIn Ads widgets. These errors are uncommon, and if you see an error that is not detailed below, please get in touch with a member of our team.

Explanation: Authentication tokens are used to verify the identity of a user or a system. When you connect a tool (for example, Facebook or LinkedIn Ads) to Hurree, you are issued a token that serves as proof of your identity every time you add a data point from that tool. The token you’ve used to connect Hurree to LinkedIn Ads has expired meaning it has exceeded its validity period.

How to Solve: To resolve this issue, you will need to re-authenticate your connection to your tool. If your token has expired, you can simply disconnect and reconnect your connector. If you are still encountering this error, please contact Hurree Support.

Explanation: This error indicates that you do not have the necessary permissions to access the information you have requested.

How to Solve: To resolve this issue, contact the admin of your LinkedIn Ads account and ask them to update your permissions.

Explanation: Unfortunately, the resource you are trying to access using Hurree can not be found. This may be because a post or Ad was deleted or removed from your account.

How to Solve: If you see this error, we recommend checking the associated LinkedIn Ads account to ensure that the resource you are trying to receive data from has not been deleted or archived.

Explanation: In some instances, the LinkedIn Ads internal server will experience an error, which means that Hurree can’t fetch the data you requested at that specific time.

How to solve: These kinds of errors are not uncommon, and unfortunately, they are out of our control. The only way to resolve this issue is to wait until the next sync period. If you still see the same error after the next sync period, please contact Hurree support.