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Advice and answers from the iQualify Team
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quick start guides
Quick
start
guide for account owners
This article is a
quick
look at what you can see and do when you're setting up your iQualify settings
Quick
start
guide for Service Desks providing 1st level support
Quick
and easy steps to help resolve things for people faster… take a look Connecting iQualify to other systems and see our developer documentation for comprehensive
guides
Managing your support tickets
start
guides
for roles Learning with iQualify (knowledge base section for learners) How to access in-app… Other articles you may find useful: Second level IT support for your learners and facilitators
Quick
Main facilitator role
See our
quick
start
guide for facilitators for more information on the facilitator role
Overview of roles in iQualify
Learn more: Check out our
Quick
start
guide for account owners to find out more about what account owners
Formatting tips for new authors
Quick
tips to help building courses go smoothly… Using shift+enter will let you
start
a new line without the space
iQualify templates
Authors can use one of our templates to
start
creating a new course… Sometimes it's knowing where to
start
that's the hardest… It can be so much easier to edit something than
start
from scratch
How to add a trailer video to your course
Course authors can add an introductory video to their course to give learners a
quick
overview of the content… A course trailer video is an opportunity to give a
quick
overview of your course and get your learners
Awarding a badge using specific criteria
Before you
start
… image, take careful note of highlighted spots where you will need to enter specific information: /
start
How to use tasks for a "this is my own work" declaration
As a course author, you can add a multiple choice task at the
start
of your course for learners to tick terms and conditions for the course… quickly and easily with a multiple-choice task near the beginning of the course or where you first
start