Skip to main content
The Class Console

Facilitators can use the Class Console to view learners, course time frames, check progress, mark tasks, and award badges.

Caitlin Foran avatar
Written by Caitlin Foran
Updated this week

The Class Console lives on your menu when you're inside a class you're a facilitator or coach for.

Check out our intro video or read the article below.

To show you all the Class Console has to offer, we'll need to look at the three key parts:

Each part has a slightly different focus/purpose.

The banner

The dropdown in the banner allows you to easily switch between courses. No more navigating back out to your main dashboard!

The tiles

The intention of the tiles is to show you key information at a glance.

  • The tiles relating to who is in the course (learners, facilitators, coaches) will let you either view (if you're a facilitator) or edit (if you're a main facilitator).

  • The Duration tile shows you how long the class is open for (as a main facilitator you can edit the dates).

  • The Most days without progress tile shows you which learners have gone the longest time without an increase in their progress. This can be useful for spotting learners that might need support or encouragement to re-engage. Selecting View takes you to the Learners tab with the list already filtered.

  • The Tasks to mark tile shows you if there are any facilitator-marked assessed tasks ready for you to mark. Selecting Mark takes you straight to the Marking tab with the list already filtered ready for you to jump in and mark.

  • The Pulses and Insights tiles will take you to the relevant tab (if turned on for your organisation).

  • The Badge tile will let you view badge information including how many learners in the class have earned the badge.

The tabs

The tabs show the key areas where you'll do a deeper dive of actions or analysis.


Under Learners you can quickly see key information such as: progress, tasks completed, comments added, and badge status.

You can also search, filter, sort and choose how many learners to show per page.


If you want to find a specific learner, you can search for their name (first or last).


You have a whole range of options for how you choose to sort learners. And you can use the toggle to set whether it is ascending or descending.

Sort filter in the Class Console showing sort options: Name, Progress, Assessed tasks submitted, Assessed tasks marking required, Non-assessed tasks submitted, Non-assessed tasks marking required, Comments, Last session, Started date, Time since last progress increase.

Sorting can be really useful for spotting trends. For instance, if you sort by Progress you can spot learners who might be ahead or behind the rest of the class. Or by sorting by last session date you can spot learners who might need a reminder to get back into the course.


You also have a range of options for filtering. You can combine any number of filters to really narrow down the learners or actions you’re looking for.

Filtering can be useful to identify where action is needed so you can focus your facilitation efforts. For instance, filtering to show those waiting for their badge to be awarded.

Using sort and filter together

You can also use the filter and sort together for instance, you could sort by Time since last session and filter to show Task due in the next 10 days to spot learners who might need a reminder email of completing an important task.

There are a range of things you might want to achieve so we encourage you to check out some of the blog posts linked at the bottom of this article for more examples.

Marking tasks from the Learner tab

Selecting either of the task buttons (non-assessed or assessed) will take you straight to where you can view (and mark) tasks for that learner.


Under Marking, you are able to mark by task as opposed to by learner.

By default, tasks are ordered by marking status (those tasks awaiting feedback at the top) but as with the learners tab, you have options for searching, filtering and sorting to organise the view how you want depending on what's important to you at the time.

For instance, you might like to filter to show only those tasks Awaiting marking.

Opening up a task lets you drill into the detail of learner submissions and mark submissions. Hover over the Submitted on text to see individual due dates. Individual start dates will show if the course has been set up with relative dates which gives each learner their own assessment due dates based on their start date.


Under the Pulses tab you can review the results of any pulses you've sent this class activation.


Under Insights you'll be able to view graphs relating to learner activity in this class activation.

Reported content

Under reported content you'll be able to see any content that has been reported by learners along with the reason. From here you can either confirm or decline the report. Confirming the report will result in either the course author(s) being notified of the report so that the content can be updated and/or stored for your organisation to review and action with their own workflows.


The Class Console is really powerful and there are a range of ways to leverage it to make the most of your facilitation. Check out some of our blog posts relating to getting the most out of the Class Console:

Did this answer your question?