Facilitators and coaches have access to the Class console of each class they're assigned to. There are three key parts to the Class console and you can use it for quick navigation, to view key information at a glance and for deeper analysis and insights.

To find it open a class from your dashboard or select Class console from the side menu of a class you're already in.

Check out our intro video below or read on for more information on using the Class console.
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To show you all the Class console has to offer, we'll need to look at the three key parts:

Each part has a slightly different focus or purpose.

If you facilitate or coach for more than one course, the dropdown in the banner lets you easily switch between courses. No more navigating back out to your main dashboard!

The tiles show you key information at a glance with options to view more information or edit available depending on your role and permission level.

The tabs show the key areas where you'll do a deeper dive of actions or analysis.

Under Learners you can quickly see key information such as: progress, tasks completed, comments added, and badge status.

You can also search, filter, sort and choose how many learners to show per page.

If you want to find a specific learner, you can search for their name (first or last).

You have a whole range of options for how you choose to sort learners. And you can use the toggle to set whether it is ascending or descending.

Sorting can be really useful for spotting trends. For instance, if you sort by Progress you can spot learners who might be ahead or behind the rest of the class. Or by sorting by Last session you can spot learners who might need a reminder to get back into the course.

You also have a range of options for filtering. You can combine any number of filters to really narrow down the learners or actions you’re looking for.

Filtering can be useful to identify where action is needed so you can focus your facilitation efforts. For instance, filtering to show those waiting for their badge to be awarded.

You can also use the filter and sort together. For instance, you could sort by Time since last session and filter to show Task due in the next 10 days to spot learners who might need a reminder email of completing an important task.

There are a range of things you might want to achieve so we encourage you to check out some of the blog posts linked at the bottom of this article for more examples.

Selecting either of the task buttons (non-assessed or assessed) will take you straight to where you can view (and mark) tasks for that learner.

Under Marking, you are able to mark by task as opposed to by learner.

Learner, shows which learner the submission information is for.

Submitted on, shows the time and date of when the task was submitted or if it has not been submitted yet.

Status, shows the where the task is sitting e.g awaiting marking, marked.

Marked by, shows who marked the task or whether it was automarked.

Mark, shows what mark (if applicable) the learner received.

Passed, shows if the task has been passed (if applicable). e.g green tick for passed, red cross if they have not met the pass criteria and nothing if no pass mark is set for the task.

Submissions, select view to see the learners submission.

Attempts, shows how many attempts the learner has made.

Resets, shows how many resets the learner has had.

By default, tasks are ordered by marking status (those tasks awaiting feedback at the top) but as with the learners tab, you have options for searching, filtering and sorting to organise the view how you want depending on what's important to you at the time.

For instance, you might like to filter to show only those tasks Awaiting marking.

Opening up a task lets you drill into the detail of learner submissions and mark submissions. Hover over the Submitted on text to see individual due dates. Individual start dates will show if the course has been set up with relative dates which gives each learner their own assessment due dates based on their start date.

Under the Pulses tab you can review the results of any pulses you've sent this class activation.

Under Insights you'll be able to view graphs relating to learner activity in this class activation.

Under reported content you'll be able to see any content that has been reported by learners along with the reason. From here you can either confirm or decline the report. Confirming the report will result in either the course author(s) being notified of the report so that the content can be updated and/or stored for your organisation to review and action with their own workflows.

The Class Console is really powerful and there are a range of ways to leverage it to make the most of your facilitation. Check out some of our blog posts relating to getting the most out of the Class Console: