All Collections
I'm a merchant of Laybuy

I want to become a merchant partnerNice, you've made the right decision. Let's get you set up.
I have a new brand, can I use my existing Laybuy details?We'll set up multiple merchant accounts to streamline your reporting.
I've switched eCommerce platforms, can you help?Yes, yes we can. We're integrated with all leading providers and set up is a breeze.
How do I add additional users?It's as easy as 1-2-3. Let's show you how.
I need to change my bank account number, help!Getting paid is important, let's talk ways of updating what's important.
Updating your shop directory tileYou can update your tile at any time, directly through your dashboard!
I have a customer who can't complete their orderCustomer's having trouble? Let's set that right.
As a merchant, how do I process a refund?Just like any other order, the process is always the same.
Direct debit payments and notificationsDirect debit allow us to charge for Card transactions.
Settlements, transactions and invoice reportingThe go-to guide for merchant reporting and transactional information.