As a Columbus partner, Columbus is providing you a branded Loanapp to be made available to your brokers to submit Origin-funded applications to you, the Mortgage Manager.
Your Child Loanapp is a derivative of the Columbus Master Loanapp. This means the data set and functionality is built and managed by Columbus. Any changes that Columbus makes to the Master flows down to your child Loanapp.
Your Loanapp will be branded with your branding, and configured with your products - but otherwise will be configured to match Origin requirements. You will be able to make your Loanapp available to your brokers either 1) by creating direct logins for them or 2) by connecting your Loanapp to Aggregator CRMs for lodgement.
How and when do I make changes in my Loanapp?
Because this is a 'child' loanapp - you are not able to make any changes to the data configuration and workflow - this has been designed to match Origin's requirements.
You can make requests and suggestions for change by using the JIRA which you will get access to when you go live. This will be monitored by both Origin and Simpology and you will get feedback on your suggestions. Changes will be made if they are approved by Origin
Your branding and your products
You can control the branding, and the products configuration in your Loanapp.
Branding will be found throughout Loanapp screen in the top right corner:
It will also be found on all the print forms that are generated in Loanapp (eg application forms):
The products in your Loanapp will also be those that you have agreed with Origin to have as your products. Any time you change your products, Simpology will have to be notified to update in your Loanapp. Product change management takes 1-2 days.
What functionality does Loanapp have?
Loanapp is a complete digital loan application, designed to capture all the details about your broker's applicants, their financial position, security properties, loans and purposes. It also includes a full compliance section which captures details about the applicant's loan preferences, retirement plans and consents.
Brokers are able to generate application form/s for the applicants to sign; and then submit both the data, the forms, and supporting docs to you.
Loanapp also:
Is integrated with the Highlighter serviceability calculator, allowing brokers to generate a compliant serviceability
Has an electronic ID verification service, allowing brokers to confirm their applicant's IDs against government databases
Has a digital VOI service, allowing your brokers to use to digitally VOI their applicants
Has Docusign integrated for brokers to get your completed application forms digitally signed
Has a supporting docs upload engine which presents to your brokers a concise list of supporting docs needed to support the app, and an interface to upload and submit to you
Has Information Request - which allows your brokers to request information and documents from their applicants directly from within Loanapp
Has Live chat support - to help your brokers any time they need it
So, your Loanapp 'child' is a fully configured, sophisticated and branded e-lodgement service you can make available to your brokers to submit complete and compliant loan applications into you.