Skip to main content
All CollectionsFAQs
How to Update the Lockwell Desktop App
How to Update the Lockwell Desktop App

Update

Lockwell Support avatar
Written by Lockwell Support
Updated over a week ago

Update the Lockwell Desktop App

Lockwell will send you a desktop notification whenever a new update is available for the desktop app.

To update the desktop app:

Step 1: Quit the desktop app from the system tray on your computer.

  • Windows:

    • Open the system tray & right click the Lockwell logo

    • Click "Quit Lockwell"

  • Mac:

    • Click the Lockwell logo in the menu bar

    • Click "Quit Lockwell"

Step 2: Lockwell will begin the update automatically. Wait for 30 seconds to a minute, then re-open the desktop app.

  • Pro tip: Click Help > About Lockwell in the desktop app. The app version will match the desktop notification you received to update the app.

When you re-open the desktop app, if you receive a notification to update the app again, that means the update failed.

In this case, we recommend closing out of the app and restarting your computer before trying again. Send us a message if you need assistance!

Did this answer your question?