Account
Manage profile, access, and security.
By Ana and 1 other2 authors10 articles
- How to reset your LumaDock account passwordIf you can’t sign in because you forgot your password, you can reset it in a few minutes from the LumaDock login page.
- How to open a support ticketOpen a ticket from the client area, pick the right department and attach screenshots or logs.
- How to upgrade your LumaDock VPSHow to move your VPS to a larger plan, and what to do if you need a smaller one.
- Reconfigure your VPSLearn how to add IPv4 addresses or change backup retention slots for your VPS from the LumaDock client area.
- How to change your VPS password in LumaDockSet a new root or Administrator password for your server from the client area.
- Fix SSH host key verification failed errorAfter a password change, reinstall or backup restore, check the server's new key and save it.
- Reverse DNS setup in LumaDockCreate a PTR record in LumaDock to set reverse DNS for your VPS IP.
- How to update your account and billing detailsChange your contact details, company name, billing address and country in your LumaDock account.
- How to enable two-factor authenticationProtect your LumaDock account with login codes from an authenticator app.
- How to invite users and manage account permissionsInvite users to your LumaDock account and control what each person can access.