Subscription Questions
Common questions around the Lumenate subscription & payments
How do I cancel my subscription?
What if I genuinely cannot afford the app?
How do I get a refund?
How do I delete my account?
How do I change my email address?
I've lost access to my premium subscription?
Will my subscription work on another device or platform?
Is the app free to use?
Is the subscription cross-platform?
How much does the app cost?
I've charged during my free trial
How do I manage, activate, or troubleshoot Lifetime Access subscriptions in the Lumenate app?
How can I resolve subscription-related issues in the Lumenate app if I can't access locked content?
How do I cancel my Lumenate subscription and request a refund?
How do I activate my Lumenate subscription purchased through Kickstarter, and what should I expect?