Keep your account details current, and make sure you are using the right account for the work you want to do.
Update your profile
Sign in at app.pcow.io.
Open your profile. For a Business account, use Business → Business Profile → Edit profile.
Edit the available fields and save.
Reopen the page to confirm the update.
Some verified or security-related details may need an additional check. If a field cannot be changed, contact support rather than creating a duplicate account.
Change settings
Open the profile menu and choose Settings. Use the relevant section for language and region, password and account security, sessions and activity, privacy and data, or notifications. Read each setting before saving a change.
Creator and Business accounts
A Creator account is for a portfolio, campaign applications, invitations, and creator work. A Business account is for creating campaigns, hiring creators, and reviewing their work.
Changing profile details does not automatically change your account role. If you registered with the wrong type or need both roles, ask support which setup is appropriate before creating another account.
Email and sign-in access
Use the email-edit option shown in your profile when available. If you cannot sign in, use the sign-in and password-reset guide. If you have lost access to the registered email, contact support. Never send your password, one-time code, or reset link in chat.
Before closing an account
Review active campaign work, pending actions, and unresolved issues.
Save any records you are entitled to keep.
Confirm you are signed in to the account you intend to close.
Read the current consequences and the Privacy Statement. Do not assume closure instantly removes every record.
Find the closure options
Go to Settings → Privacy & data, then scroll to Closing your account. Select Close my account to review the available paths and their consequences.
Review the closure options under Privacy & data. Opening this entry point is not the final confirmation.
Follow the secure confirmation process only if you intend to proceed. Read any time windows and cancellation or reactivation instructions displayed for your chosen option. If you are unsure, stop before confirming and contact support.
If the option is missing or blocked, share the error with support. Do not send identity documents, passwords, or verification codes in the conversation.