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ProDispatch Reporting Breakdown
ProDispatch Reporting Breakdown
Sabrina Garrett avatar
Written by Sabrina Garrett
Updated over 2 months ago

This article aims to guide you through a detailed breakdown of your Lead Router Reporting.

ProDispatch Reporting Snapshot

  • Leads

    • The number of leads put through the Lead Router within the selected timeframe and BUYER/SELLER/BOTH, and/or SOURCE filter selections.

  • Accepted Deals

    • The number of transactions with an acceptance date within the selected timeframe and BUYER/SELLER/BOTH, and/or SOURCE filter selections.

  • Closed Deals

    • The number of transactions with a close date/closed status within the selected timeframe and BUYER/SELLER/BOTH, and/or SOURCE filter selections.

  • Pending Deals

    • The number of transactions with a pending status within the selected timeframe and BUYER/SELLER/BOTH, and/or SOURCE filter selections.

  • Active Buyer/Seller

    • The number of leads mapped to "Actively Listed/Showing Homes" stages from FUB put through the Lead Router within the selected timeframe and BUYER/SELLER/BOTH, and/or SOURCE filter selections.

  • Short Nurture

    • The number of leads mapped to "Short Term Nurture" stages from FUB put through the Lead Router within the selected timeframe and BUYER/SELLER/BOTH, and/or SOURCE filter selections.

  • Long Nurture

    • The number of leads mapped to "Long Term Nurture" stages from FUB put through the Lead Router within the selected timeframe and BUYER/SELLER/BOTH, and/or SOURCE filter selections.

  • Rejected

    • The number of leads in a stage in FUB that is mapped to the "Rejected/Trash" stage type in Maverick that wre put through the Lead Router within the selected timeframe and BUYER/SELLER/BOTH, and/or SOURCE filter selections.

Agent Handout Stats

  • Leads Taken

    • The number of leads claimed that were routed through the Lead Router tool.

  • Offered Today

    • The number of leads offered within the calendar day that were routed through Lead Router tool.

  • Claimed Today

    • The number of leads claimed within the calendar day that were routed through Lead Router tool.

  • Offered Last 7 Days

    • The number of leads offered within the last 7 Days that were routed through Lead Router tool.

  • Claimed Last 7 Days

    • The number of leads claimed within the last 7 Days that were routed through Lead Router tool.

  • Offered Last 30 Days

    • The number of leads offered within the last 30 Days that were routed through Lead Router tool.

  • Claimed Last 30 Days

    • The number of leads claimed within the last 30 Days that were routed through Lead Router tool.

  • Is Eligible

    • Active checkbox showing if agent is set up to receive leads from the lead router. If checked, the agent is eligible to receive leads. If unchecked, the agent is not eligible to receive leads. To update your agent's eligibility, navigate to your lead router configurations tab.

  • Target Number

    • Target number of leads allowed to be assigned to an active agent within a rolling 30 day timeframe.

  • Remaining 30 Days Target

    • Remaining number of leads within a rolling 30 days based on the set target number for the agent.

Lead Details

  • Leads Taken

    • The number and percentage of leads claimed that were routed through Lead Router tool.

  • Top of Funnel Stage

    • The number and percentage of leads in 'Top of Funnel' Stages based on mapped stages in Mav.

  • Leads Unresponsive

    • The number and percentage of leads mapped to 'Attempted Contact/Unresponsive' stage.

  • Appointment Outstanding

    • The number and percentage of leads missing appointment 'Outcome' on leads mapped from FUB.

  • Long Nurture Stages

    • The number and percentage of leads in 'Long Nurture' Stages based on mapped stages in Mav.

  • Short Nurture Stages

    • The number and percentage of leads in 'Short Nurture' Stages based on mapped stages in Mav.

  • Active Buyer/Seller Stages

    • The number and percentage of leads in 'Active Buyer/Seller' Stages based on mapped stages in Mav.

  • Rejected/Trash

    • The number and percentage of leads in 'Trash/Rejected' Stages based on mapped stages in Mav.

  • Closed/Under Contract

    • The number and percentage of leads in 'Closed/Under Contract' Stages based on mapped stages in Mav.

  • Reassigned

    • The number and percentage of leads that have been routed to the agent that are now reassigned to another agent in FUB.

Deal Details

  • Leads Taken

    • The number of leads claimed that were routed through Lead Router tool.

  • Pending Deals

    • The number of leads claimed that were routed through Lead Router tool that are now in 'Pending' status in your TMS.

  • Pending Deals Volume

    • Total volume from leads in a 'Pending' status in your TMS that were claimed and routed through Lead Router tool.

  • Closed Deals

    • The number of leads claimed that were routed through Lead Router tool that are now in 'Closed' status in your TMS.

  • Closed Deals Volume

    • Total volume from leads in a 'Closed' status in your TMS that were claimed and routed through Lead Router tool.

  • Conversion Rate

    • 'Closed Deals' DIVIDED by 'Leads Taken'

  • Deal Min Price

    • Lowest volume from deals in a 'Closed' status in your TMS within selected timeframe.

  • Deal Max Price

    • Highest volume from deals in a 'Closed' status in your TMS within selected timeframe.

  • Deal Avg Price

    • Total volume from deals in 'Closed' status DIVIDED by the total number of deals in a 'Closed' status in your TMS within selected timeframe.

Leads By Area

  • Areas

    • Area breakdown for new lead generation, mapped to areas set by leads pushed through the lead router tool.

  • Prices

    • Price range breakdown for new lead generation, mapped to price ranges set by leads pushed through the lead router tool.

  • Specialties

    • Specialty breakdown for new lead generation, mapped to specialties set by leads pushed through the lead router tool.

ISA Stats

  • Total Appointments

    • The number of Appointments created in FUB for leads which are mapped to the selected SOURCE/LEAD TYPE created within the selected Timeframe.

  • Actively Listed/Showing Homes

    • The number of Appointments created in FUB for leads which are mapped to the selected SOURCE/LEAD TYPE created within the selected Timeframe.

  • Rejected/Trash

    • The number of leads mapped to 'Rejected/Trash' stages in Mav mapped to the selected SOURCE/LEAD TYPE created within the selected Timeframe.

  • Pending Deals

    • The number of leads in 'Pending' status in TMS mapped to the selected SOURCE/LEAD TYPE created within the selected Timeframe.

  • Closed Deals

    • The number of leads in 'Closed' status in TMS mapped to the selected SOURCE/LEAD TYPE created within the selected Timeframe.

  • Total Deals

    • The number of leads in 'Pending + Closed' status in TMS mapped to the selected SOURCE/LEAD TYPE created within the selected Timeframe.

Handout Details

  • Sent Time

    • Timestamp of when lead was sent through the router.

  • Claim Time

    • Timestamp of when lead was claimed from the router.

  • Is Claimed

    • If checked, this lead is currently still claimed and sitting with mapped agent.

  • Claimed By Name

    • Name of agent who claimed lead.

  • Area

    • Area of the lead.

  • Specialty

    • Specialty of the lead.

  • Price

    • Price of the lead entered at distribution in the lead router.

  • Lead Source

    • Source pulled from lead in FUB.

  • ISA Name

    • ISA who sent set the appt.

  • Appointment Type

    • Appt Type enter at distribution through the router.

  • Appointment Set For

    • Day and time of the appointment.

  • Timeframe

    • Timeframe disposition when lead for projected timeline to close.

  • Lead Type

    • Buyer or Seller lead disposition.

  • Agents Attempted

    • Number of agents pinged when routed through the router.

  • Went Initially Unclaimed

    • Check indicates lead was not claimed by an agent when put through the router.

  • Direct Handout

    • Check indicates lead will be directly assigned to an agent when put through the router.

  • Cancelled At

    • Cancelation timestamp for any leads that are canceled or stopped from distribution through the lead router.

Related Articles
Weekly Agent Email Overview
Sales Manager Report Breakdown
Lead Source Report Breakdown
Appointments Report Breakdown
ISA Manager Report Breakdown
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