I have a valid MOBIB card
Subscription name | STIB subscription | Brupass subscription | Brupass XL subscription | 75 journeys |
Valid for | 1 or 12 months | 1 or 12 months | 1 or 12 months | Valid for 18 months after purchase Valid for 90 days from the first validation |
N° of journeys | Unlimited travel | Unlimited travel | Unlimited travel | 75 |
How do I receive my subscription? | Will be activated on your MOBIB card | Will be activated on your MOBIB card | Will be activated on your MOBIB card | Will be activated on your MOBIB card |
When do I receive it? (check expected delivery date on Mbrella) | Activated on the 1st of the next month | Activated on the 1st of the next month | Activated on the 1st of the next month | Activated on the 1st of the next month |
What do I do to receive it? | Just scan your MOBIB card on a GO machine as of the 1st of the month and start riding! | Just scan your MOBIB card on a GO machine as of the 1st of the month and start riding! | Just scan your MOBIB card on a GO machine as of the 1st of the month and start riding! | Just scan your MOBIB card on a GO machine and start riding! |
Comment | Give Mbrella some time to process your order, so order it before the 23rd of the month for the following month! 🙏🏽 | Give Mbrella some time to process your order, so order it before the 23rd of the month for the following month! 🙏🏽 | Give Mbrella some time to process your order, so order it before the 23rd of the month for the following month! 🙏🏽 | Give Mbrella some time to process your order, so order it before the 23rd of the month for the following month! 🙏🏽 |
| If you have a MOBIB card from another provider, you must first accept the STIB conditions on a GO machine before we can order your subscription from STIB | If you have a MOBIB card from another provider, you must first accept the STIB conditions on a GO machine before we can order your subscription from STIB | If you have a MOBIB card from another provider, you must first accept the STIB conditions on a GO machine before we can order your subscription from STIB | If you have a MOBIB card from another provider, you must first accept the STIB conditions on a GO machine before we can order your subscription from STIB |
I don't have a valid MOBIB card
Subscription name | STIB subscription | Brupass subscription | Brupass XL subscription | 75 journeys |
Valid for | 1 or 12 months | 1 or 12 months | 1 or 12 months | Valid for 18 months after purchase |
N° of journeys | Unlimited travel | Unlimited travel | Unlimited travel | 75 |
How do I receive it? | You will receive a new MOBIB card at your home address with your subscription activated on it | You will receive a new MOBIB card at your home address with your subscription activated on it | You will receive a new MOBIB card at your home address with your subscription activated on it | You will receive a new MOBIB card at your home address with your subscription activated on it |
When do I receive it? (check expected delivery date on Mbrella) | Subscriptions are always activated on the 1st of the month | Subscriptions are always activated on the 1st of the month | Subscriptions are always activated on the 1st of the month | Subscriptions are always activated on the 1st of the month |
| MOBIB card delivery timing depends on STIB and postal services; consider up to 14 days! | MOBIB card delivery timing depends on STIB and postal services; consider up to 14 days! | MOBIB card delivery timing depends on STIB and postal services; consider up to 14 days! | MOBIB card delivery timing depends on STIB and postal services; consider up to 14 days! |
What do I do to activate it? | Place your order on the Mbrella platform AND send an ID photo to subscriptions.support@mbrella.eu so we can order a new MOBIB card for you | Place your order on the Mbrella platform AND send an ID photo to subscriptions.support@mbrella.eu so we can order a new MOBIB card for you | Place your order on the Mbrella platform AND send an ID photo to subscriptions.support@mbrella.eu so we can order a new MOBIB card for you | Place your order on the Mbrella platform AND send an ID photo to subscriptions.support@mbrella.eu so we can order a new MOBIB card for you |
| Just scan your new MOBIB card on a GO machine as of the 1st of the month and start riding! | Just scan your new MOBIB card on a GO machine as of the 1st of the month and start riding! | Just scan your new MOBIB card on a GO machine as of the 1st of the month and start riding! | Just scan your new MOBIB card on a GO machine as of the 1st of the month and start riding! |
Comment | Give Mbrella some time to process your order, so order it on time! 🙏🏽 | Give Mbrella some time to process your order, so order it on time! 🙏🏽 | Give Mbrella some time to process your order, so order it on time! 🙏🏽 | Give Mbrella some time to process your order, so order it on time! 🙏🏽 |