The Directory is a digital phonebook which saves clinicians significant time on the floor by bypassing switch and calling departments directly. This has the added benefit of reducing demand and load on switch teams for routine calls.
Directory features on a mobile
Call departments & services direct from your mobile
Search for specific names
Save important or regularly used phone numbers
Report out of date or incorrect numbers direct to admins
Setting up the directory on the dashboard
The numbers uploaded to the app should be relevant and useful, and used regularly. Admins should consult with clinicians to help identify most used numbers as not all are necessary to add and maintain.
Key numbers to begin uploading
Emergency and Met call numbers
Security
Key department numbers
Translator services
Our support team can also assist with bulk uploads of phone numbers if required, just get in touch using the live chat feature on this page or contact@med.app.