In order to add interview scheduling capabilities to a job workflow, please add a 'Schedule' stage. A job can have zero, one, or many 'Schedule' stages.

Once you add a 'Schedule' stage, you can configure that stage's interview settings.

There are three steps to configuring a 'Schedule' stage's interview settings: Interview Details, Interviewer, and Availability.

This is where you configure the Interview Type, the Interview Duration, and the Interview Location.

Mercu offers two types of interviews: 1-on-1 Interviews and Group Interviews. Depending on the interview type, some options downstream become unavailable (e.g. calendar syncing doesn't work for group interviews).

This is the duration of the interview. You can either choose one of our pre-sets or create a custom interview duration.

This is the location of the interview. You can either choose Phone for a phone interview, Virtual for a virtual interview, or select one of the physical locations you created under your account.

Phone interview means that the interviewer calls the candidate via their phone number. We inform the candidate of this during the interview scheduling process. This only works for 1-on-1 interviews.

Virtual interview means that we create a virtual interview link (either GMeets, Teams, or Zoom), depending on your connected calendar. We share this virtual interview link with the candidate during the interview scheduling process. This only works for 1-on-1 interviews with a connected calendar.

Location interview means that we ask the candidate to come to the selected location for their interview. You can add, edit, or remove locations under Account settings. Read here for more details.

This is where you configure the calendar options and the interviewer.

Mercu offers three types of calendar options: Connected calendar, virtual calendar, and auto-match.

Connected calendar allows you to connect the interviewer's digital calendar (Google, Apple, Outlook) to Mercu. Once connected, we will only return available slots from the calendar within the set availability (see below). We will also create events on that calendar whenever a candidate books an interview. This option is only available for 1-on-1 interviews.

Virtual calendar acts as a virtual calendar and allows candidates to book any slot within the set availability (see below).

Auto-match automates scheduling 'ping-pong' between recruiters, candidates, and hiring managers. If auto-match is enabled, we run the following process after you move a candidate into the respective 'Schedule' stage:

This option is only available for 1-on-1 interviews. You can find a quick demo video of the candidate and interviewer experience here.

This is where you select the interviewer who will run this interview. It can either be a portal user OR you can select 'Manager on Duty' for virtual calendar interviews.

This is where you configure the interview availability. Either as weekly or as specific slots.

Weekly means you set up weekly recurring time-blocks during which the candidate can book an interview.

Specific slots means you set up specific slots (e.g. Saturday, 3rd of October 2028).

Once you configured your interview settings, you can edit them at any time.

To view or edit interview settings for a specific job stage, please follow these steps: