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Where Can I Find My Macro Counts?

Your macro count arrives by email first and shows in the app shortly after — plus how long it stays in the app and how to troubleshoot.

Tighter Together is now Move Together.

We’ve refreshed the name to better reflect our mission: building strength, consistency, and community — together. 💙 Learn more about that change here.

Your macro count will be available in two places: your email inbox and the Moves App itself.

Email

Your macro count will be sent directly to your email, usually 2–5 business days after you submit your assessment. The email arrives first, so it may reach you before your macros show up in the app.

⚠️ Important: We recommend saving this email for future reference. Your macros are only viewable in the app for 6 months after the challenge start date.

Troubleshooting Email Issues:

  • Check your spam or junk folder if you cannot locate the email.

  • If you still cannot find it, contact Moves App customer support for assistance retrieving your macros.


In the Moves App

For convenience, your macro count is also accessible in the app. Access it by following these steps:

  1. Navigate to the Programs tab.

  2. Under Library, select the Challenges collection.

  3. Find the most recent Move Together program you purchased and tap to open.

  4. Tap the Macros tab to view your macro count.

  5. Tap the Resources tab for other challenge materials (like our beloved Recipe Guide!)

Got the email but don't see your macros in the app yet?

That's normal. After your macros are emailed, it can take up to about an hour for them to appear in the Macros tab. The numbers in your email are your macros, so you can start using them right away. If they still aren't showing after an hour, close and reopen the app, or log out and back in.

Already submitted your assessment, but the Macros tab still says "Start Assessment"?

That's expected. The Macros tab doesn't change right after you submit. It keeps showing the assessment link until your macros are sent. There's no need to submit again. If you're not sure your assessment went through, contact support and we'll check for you.

Note: Your macros only stay viewable in the app for 6 months after the challenge start date. After that, refer to your saved email.


Troubleshooting Resource Access

If resources or the Recipe Guide are not visible in the app, try the following steps:

  1. Log out of your account by navigating to Profile > Logout.

  2. Log back in to your account.

  3. Navigate to Programs > Library > Challenges > Move Together > Resources > Recipe Guide to access the materials.


Helpful Tips

  • If you cannot locate the email containing your macros and nutritional details, check your spam or junk folder.

  • If the email is unavailable and you need further assistance, consider reaching out to Moves App customer support for help retrieving the information.

If you have any questions or need assistance, our Support Team is here to help. Contact us anytime at support@movesapp.com—we’re dedicated to making sure you have the best experience possible! Before contacting support, ensure you check your spam or junk folder for the email containing your macros.

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