Browse our huge range of gear pick a model and choose from one of five condition ratings (check our video below!)

Our team of product specialists thoroughly checks, describes, and individually photographs every item. So, you can really get to know each item before you add one to your basket. Proceed to checkout, enter your address details, and pick a delivery option. You can then follow your order in your account and you'll receive a courier tracking number, too.

For peace of mind, every used item from MPB comes with a free 6-month warranty and 14-day returns on all used items. We also offer Product Protection Plans through Cover Genius that are available to purchase at the time of placing your order. You can read more about Product Protection Plans here.

You can start your search using the search bar at the top of our webpage and typing in the sort of product you are after. Alternatively, you can click the button showing three horizontal lines to the left of the MPB Logo to search by category or brand.

Every product on our platform has a model page where you can browse our available stock of individual used items available for purchase. Each used item will have its own ID number (or SKU).

To help you decide between each used item, we’ve added a condition rating, multiple photographs of the exact item you can expect to receive, a description, and a list of included accessories. All of our product pages even have a handy specifications guide at the bottom of the listing so you can check out the key model features!

All our products are carefully inspected by our trained Product Specialists. Each product will be placed into one of five categories based on its cosmetic condition:

Find out more info here.

At MPB, we take great pride in showing you the exact item you’ll be purchasing. We don’t rely on stock images for our product listings. Every item is meticulously inspected, assigned a unique SKU, and individually photographed, allowing you to confidently examine its condition before making your purchase.

If the item you are looking to purchase is currently out of stock, you can sign up to receive a notification once we have more available. This will be visible on our site but only if we have no others of the same model available.

Once you have found the product(s) you are after, click the button on the listing page to “add to basket”. We are not able to reserve stock and the items in your basket are still available until you checkout.

If you are looking to lower the cost click the “trade for this” button instead. Find out more about trading your gear with MPB here.

We're confident you will love your purchase, but if for any reason you wish to return your order then we have a 14-day no qualms returns period along with a 6-month warranty. You can read more on our returns & after-sales information here.

The prices listed for items on our platform do not include sales tax. All sales tax will be calculated at checkout based on your location.

If you qualify for tax-exempt status, please get in touch with our customer support team by selecting the 'Connect to an agent’ option on chat. Simply provide them with your tax exemption form, and they will be more than happy to assist you in setting up the order according to your requirements.

We do not price match with other storefronts or adjust prices if a model's value changes after your purchase. We are confident that our dynamic pricing engine offers competitive prices in line with used market trends. The engine identifies real-time prices according to supply & demand, price elasticity, consumer trends, and seasonality.

Questions about checking out or paying for your order? Find your answers here.

Happy with the items in your basket? Click on the basket icon and “Checkout now” to proceed with your order. You will be asked to create an account or checkout as a guest. You can then enter your details and pick a delivery option. Once your order is complete we will send you a confirmation email and later on, a tracking number once your order is dispatched.

We accept all major credit cards, Paypal Credit, and Google/Apple Pay. Payments must be made on our platform.

Payments must be made with one payment method, we’re unable to split this across two different cards.

You can now add Extended Product Protection, powered by XCover, to extend our existing free MPB six-month warranty for malfunctions and defects for up to three years. Extended Product Protection also covers things not included in MPB’s limited warranty like any accidental damage to your gear—including spills, drops, and cracks—from the day you receive it. Simply add two-year or three-year Extended Product Protection at checkout.

Please note, that you cannot add Extended Product Protection after completing a purchase. For more information see here.

MPB offers discount codes for first responders, military and charity workers, as well as students and educational staff. These codes can be found on the promos page on our platform. We do not offer gift cards or store credit. Find more information on what discounts are available here. If you’d like to recommend a new customer so that both of you can receive a discount code, you may find more about our Refer-a-Friend program here

Once you have chosen your delivery method and submitted payment for your order we will send you an email confirmation with your order details. Your payment may temporarily show as 'pending' on your statement or in your banking app, this is because we check each order for security and fraud prevention before releasing the funds.

If your payment is not being accepted at checkout it could be for a few reasons.

When you attempt to check out, our payment processor places a temporary hold on the order amount. If the payment fails due to an issue with your bank or our platform, MPB does not capture the funds. This pending hold will automatically reverse, typically within 2–3 business days.

Since this process is managed by your bank and our payment processor, MPB cannot expedite the reversal. If the hold persists beyond 2–3 business days, we recommend contacting your bank for assistance.

As an online platform, we are unable to allow entry to our warehouses. All orders must be placed online via the MPB platform.

Every single item of used photo and video gear from MPB is carefully checked and individually photographed by our expert team of product specialists. So, every item you see on the MPB platform is exactly what you’ll receive.

For more shipping information, please see our Shipping FAQs.

Have questions after your purchase? Find the answers to the most common questions about buying used with MPB

Once an order is placed, no changes can be made. However, we may be able to cancel it if the order is not in the packing or shipping stage.

If you're unsure about your order status, please use the 'Connect to an agent' option in the chat, and we'll look into this asap.

If your payment hasn’t been processed yet, we may still be able to cancel your order. Please contact us as soon as possible.

At MPB, we strive to ship orders as quickly as possible to ensure you receive your items without delay. As a result, the window for cancellations can sometimes be short. If your order is already being prepared for dispatch or has been dispatched, cancellation will no longer be possible. In such cases, you can return the item once it has been delivered.

If you're unsure about the status of your order, feel free to use the 'Connect to an agent' option in the chat, and we’ll be happy to help you as soon as possible.

All used kits from MPB come with a free six-month warranty and a 14-day returns period, which begins the day you receive your order. The warranty covers any faults that may occur within normal use and under normal storage conditions and doesn't include accidental damage or misuse. Find out more in our terms and conditions.

Please note that the item(s) must be returned in the same condition in which you received them. Our team will check for any signs of use opon receiving the item.

To return an order, please get in touch with our customer support team by selecting 'Connect to an agent' via chat to obtain a return authorization number or alternatively, you can email contactus@mpb.com. You will not be able to return any items to us without this information.

Sending in your return: All items must be returned to us via an insured and trackable courier service. If you need to return a product because of an error on our part, we will offer a free collection with our courier FedEx (for customers located in the United States).

In all other cases, you will be responsible for return shipping charges. MPB accepts no liability for any loss or damage to any product occurring whilst in transit with your chosen delivery service.