Shipping an order means that you've physically sent the order to the customer. So before you ship the order in MyLogiwa, you may want to enter a tracking number.


Choose Your Screen

Ship from Shipment Order Screen

There are multiple ways to ship an order. You can ship it from the 'Shipment Order' tab by selecting an order (or multiple), and then clicking ‘Ship Order’:

Once you ship an order, you will see the following confirmation message and the status will change to ‘Shipped’:

Ship from Fulfillment Pipeline Screen

You can also mark an order as shipped in the Fulfillment Pipeline. To ship an order, select the order, or orders, that you plan to ship and select the ‘Ship Order’ button:

When you select ‘Ship Order,’ you will receive a confirmation message and your orders will move to the ‘Recently Shipped’ status board:

Shipping Rules

The order must be in ‘Ready to Pack’ or ‘Ready to Ship’ status. If you try to ship an order that is in the ‘Shortage & OnHold’ status, you’ll receive the following message:

You cannot drag the order to the ‘Recently Shipped’ board, you must use the ‘Ship Order’ button.

When You Ship a Order 

You cannot ‘un-ship’ an order. Meaning, if you try to move an order from 'Recently Shipped' to ‘Ready to Ship’ you will receive the following error:

Shipping operation is a physical movement of products. So, ship operations will change your inventory level.

MyLogiwa records the history of shipments. You can control your history by moving 'Shipment History' tab of Purchase Order screen:

After shipping operation, you will see the total order(s) information on the Dashboard adjust out the shipped order and the amount. Also, you can see a list of your latest shipments on the Dashboard.

What's Next?

You ship your orders, but we highly recommended you to check out some scenarios the relation of shipment order and inventory.

Need more info? Watch our Shipment Order demo:

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