The tracking number is the main method for monitoring your package as it is transported by a carrier. Prior to dispatching your shipment order, you can link a tracking number to your order by creating a shipment label in just a few steps. This label can also be voided if needed. This article will show you how.
Step-by-Step Guide
First, navigate to the Shipment Order screen
If you have trouble locating this screen, please use the Search option on the menu bar.
Choose a shipment order to which you want to upload a document by clicking the Order Code or by selecting the 3-Dot menu and clicking Edit.
From the Printouts section on the right side of the screen, click the Plus (+) icon next to the Shipment Label text.
Choose the Carrier, select the Shipping Service employed for this order, and fill in the Tracking Number.
Then, use the Upload Document section to upload the Carrier Label.
Once the information has been added, click Save to proceed.
After successfully uploading the document, a confirmation message will appear.
Additionally, if you want to download the carrier label, click on Printer icon in Shipment Label section.
Choose the document you want to download and click on Re-Print.
If you need to remove the shipment label you've created, find and select the order, click Label, and select Void Label.
Use the Select Manually option to click the labels you wish to void from the shipment order, or click Void All to void all of them.
You will receive a confirmation after the label(s) have been voided successfully.
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