Coaching with Que for Network for Good
Bonterra Que for NFG is your built-in fundraising coach — designed to help small to midsize nonprofits move faster with expert-backed, personalized campaign guidance. This first release gives you real-time strategic recommendations based on your organization’s fundraising data, campaign history, and Bonterra’s proven best practices — all within your NFG dashboard.
With just a few prompts, Que helps you answer key strategic questions like:
“Which campaign type should we run next?”
“What kind of donors should we focus on this month?”
“How did our last appeal perform compared to others?”
Instead of digging through reports or starting from scratch, Que delivers coaching insights in natural language, grounded in your data and contextualized for your organization. You stay in control — Que just helps you move faster with more confidence.
Current Que capabilities include:
Real-time, chat-based coaching experience that offers strategic fundraising recommendations
Insights based on your fundraising history and general best practices
Fully embedded in your NFG dashboard for a seamless user experience
Que helps small teams think big — cutting through complexity and helping you focus your energy where it counts.
Feature Availability
Coaching with Que is currently in Open Beta.
During this early access period, any user with one of the following roles can launch the coach directly from their NFG dashboard:
Supervisor
Staff
Accountant
To get started, simply look for the “Ask Que” link in the NFG dashboard.
Coaching with Que is designed for:
Fundraising and Communications Teams
Development Directors and Officers
Executive Directors at small to midsize nonprofits
This is the first skill in the Bonterra Que suite and focuses on personalized, data-informed fundraising guidance. The coach delivers real-time strategic insights — such as campaign type recommendations, donor retention trends, and performance comparisons — using your organization’s past fundraising data and best-practice benchmarks.
Key Features at a Glance
Feature | Description |
Strategic Fundraising Guidance | Get expert-backed, best-practice fundraising recommendations based on your organization’s data. Whether you're planning your next campaign or wondering how your latest appeal is performing, Que delivers fast, contextual advice tailored to your goals. |
Voice-Aware Coaching | Que uses your past performance to align advice with your organization's fundraising history and strategy. Insights are committee-specific, so guidance feels personalized and relevant — not generic. |
Chat-Based Assistant | Ask Que questions like “What should we focus on this month?” or “How’s donor retention trending?” and receive answers in plain language. No need to run reports or search through dashboards — just ask. |
In-App Access, No Setup Required | Launch Que directly from your NFG dashboard with one click. It’s built into your existing workflow — no configuration, no new tools to learn. Just open the chat and get started. |
Getting Started
To begin using Coaching with Que, log in to your Network for Good dashboard and look for the Bonterra Que icon in the bottom-right corner. Click it to open a chat-based assistant where you can ask questions like:
“What should I prioritize for fundraising this quarter?”
“How did our last Giving Tuesday campaign perform?”
“How does our donor retention compare to similar nonprofits?”
Que will respond in real time with insights powered by your fundraising history, donor trends, and Bonterra’s best practices — all designed to help you move faster with more confidence.
Step 1: Navigate to Your Dashboard
Log in to Network for Good and open your Dashboard.
Step 2: Open Bonterra Que
Click the Bonterra Que icon to launch the assistant.
Step 3: Start Chatting with Que
Once the chat opens, you’ll see prompt suggestions or you can type your own. Que will provide tailored advice based on your past campaigns, donor activity, and common fundraising benchmarks.
Try asking:
“How are we doing on donor retention?”
“What fundraising strategy should we focus on next?”
“Which campaigns were most effective last year?”
Step 4: Use Built-In Tools to Stay Organized
Inside the chat window, you can:
Click the plus (+) icon to start a new conversation
Use the clock icon to revisit previous sessions
Share or copy insights with the paper and airplane icons
Give feedback using thumbs up/down
Close Que with the X and reopen it anytime from your dashboard
What else do you need help with?
Explore the articles below to learn how to take action on Que’s recommendations, build strategic segments, and refine your fundraising approach in EveryAction.
Not what you’re looking for?
Navigate back to Understanding Bonterra Que in Network for Good.