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Understanding Personalized Coaching with Bonterra Que

Updated over a week ago

Personalized Coaching with Que for Network for Good

Bonterra Que for Network for Good is your built-in Personalized Fundraising Coach, made to help small and midsize nonprofits move faster with personalized, expert-backed guidance. Fully embedded in your NFG dashboard, Que gives you real-time recommendations based on your fundraising data, campaign history, and proven best practices.

With just a few prompts, Que can help answer key questions like, What campaign should we run next?” or “Which donors should we focus on this month?” Instead of digging through reports or starting from scratch, Que delivers clear, strategic insights in natural language, so you stay in control while moving with confidence.

Current features include a real-time chat experience, insights based on your organization’s history, and easy access directly within your NFG tools. Que helps small teams think big, cutting through complexity so you can focus on what matters most.

What can Personalized Coaching with Que do for you?

Let’s see how Que’s Personalized Coaching skill helps Jordan, an Executive Director at a small youth development nonprofit. With the year-end season approaching, Jordan wants to grow their monthly giving program but isn’t sure where to start. They open Bonterra Que in Network for Good and type: I want to boost monthly giving before the holidays. What strategy would work best?”

Que replies with a data-backed plan based on their organization’s past results and fundraising benchmarks. It recommends targeting recent one-time donors and suggests a three-part email sequence that highlights long-term impact and mission alignment. When Jordan asks, “What should I say in the first email?” Que offers guidance such as start with gratitude, share a personal story, and include a low-bar ask to join the monthly giving circle. It even suggests a subject line and send time to help the campaign land well.

In just minutes, Jordan has a clear plan, ready to act, all inside Network for Good, no extra tools needed.

Key Features at a Glance

Feature

Description

Suggested Prompts

Personalized Coaching

Get data-driven, strategic guidance on where to focus next, based on proven fundraising benchmarks and your organization’s unique data.

  • What’s the best appeal to run this month?

  • Help me plan a Giving Tuesday campaign.

  • What should I do for end-of-year fundraising?


What do you want to do next?

Interested in learning how Bonterra keeps your data safe? Read more about Bonterra's AI Responsibility and Data Security Practices here.

Curious about how you can access Bonterra Que? Read more about accessing Bonterra Que here.

Ready to dive into Personalized Coaching now? Access these “How do I” articles:

Want to learn more about Donor Segmentation in Bonterra Que? Read more about Donor Segmentation here.

Want to learn more about Donor Stewardship in Bonterra Que? Read more about Donor Stewardship here.

Want to learn more about Email Creation in Bonterra Que? Read more about Email Creation here.

Want to learn more about Text Messaging in Bonterra Que? Read more about Text Messaging here.

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