Before setting up your Bonterra Payments account, you will likely see a few reminders in your Fundraising Pages or within your Auctions platform to begin that process.

If you are accessing this setup through Fundraising Pages, you can press either the yellow “Get Started” button in the banner at the top of your screen, or you can click on the blue "Setup Processor" button on your "Campaigns" page to get started.

If you are accessing this setup through Auctions, you can do so by clicking on the green "Set Up Stripe" button in the banner at the top of the screen.

Bonterra payments are powered by Stripe. To learn more, please check out our related guide.

In both cases, you should then be brought into our Bonterra Payments onboarding process, where you will be prompted to confirm a few pieces of information about your organization.

If everything appears to be correct, you should press the “Next” button towards the top right corner.

Information not accurate? Please contact our Support Team to provide any necessary updates prior to continuing with this process.

Next, you will be prompted to provide specific banking information for your nonprofit.

You will be required to link Bonterra Payments (via Stripe) to your organization’s bank account - not a personal bank account. Additionally, you can only link one bank account for your Network for Good disbursement through Bonterra Payments – multiple bank accounts cannot be accommodated.

Once you have entered your organization’s banking information and pressed “Next,” you will be prompted to verify your account on the next page.

You will also receive notice that the next steps will reference Bonterra and will require you to enter the last four digits of your social security number.

You will then be redirected to another secure website when you click on the green “Verify your Stripe Account” button.

Once redirected, you will be prompted to answer and confirm a few details about your organization, such as your organization’s name, EIN, and phone number.

Please enter these details and click on the blue “Continue” button to proceed.

On the next page, you will be prompted to verify information in regards to your role within your organization. You will be asked to provide your name, role within the organization, date of birth, address, phone number, and last four digits of your social security number. (Why?)

When you reach the field where you are required to enter the last four digits of your Social Security number, you may also use specific, approved documentation to verify your identity if you choose.

You will then be prompted to submit a photo or take a picture of the approved documentation.

Once you have verified your identity within the organization, you will be asked to review the information you have provided during the setup process.

If everything appears to be correct, please press the blue “Submit” button at the bottom of the screen.

You will then be directed back into the onboarding process within your Fundraising Pages to complete the remaining steps.

You should now see a confirmation message indicating that your new account has been created and connected to your Fundraising Pages.

You should then click on the blue “Continue to Next Step” button.

You’ll then see a “Congratulations!” message indicating your account has been created and is currently being verified.

If you wish to confirm that the process is complete, you can also navigate back to the “Settings” tab in Fundraising Pages, then select “Payment Processor” from the drop-down menu.

If setup has been completed correctly, you should now see “Stripe” listed in the box labeled “Payment Processor.”