Events Lite Pages Are Here!

We’re excited to announce that starting on February 15th, our Ticketing pages will be replaced by our new Events Lite pages!

Events Lite pages are unlimited free events pages that include all the functionality of our Ticketing pages, in addition to our new Event Invitations feature. You can create as many Events Lite pages as you want, but the attendee list is capped at 50 for paid participants and free for registrations - so it’s perfect for your organization’s smaller events!

We will also honor any Ticketing page created for an event that’s being held prior to April 30th, 2022 – or you can opt to upgrade to our Essential Events pages.

To learn more about our Events Lite pages, please check out our FAQ here – and if you’d like to speak with someone about upgrading to Essential Events pages, click here to schedule a call!

It’s Easier to Add or Update Your Livestream URL in an Essential Event

Adding or updating your livestream in your Essential Events page just got easier!

We’ve added the ability for admins to add their livestream URL directly in their “Livestream Tab” on their Event Overview.

You can also update an existing URL from the same location if you need to change or replace that URL at any time.

For more info on how to add a livestreaming URL to your Essential Events page, please review this helpful how-to!

Easier Essential Events Calendar

Need to modify the date or time of your upcoming Essential Event? We’ve made it even easier to change those details from within your Event Overview! Just click on the “Edit” button towards the top right of the screen, and scroll down to the section titled “Where is this event?”

From there, you can easily select the date and time (in five-minute increments) and save!

“Active” Auctions

We’ve streamlined the language we use to make it easier to know when your bidders can participate in your Bonterra Auction! We’ve changed our phrasing to reflect that your Auction is “active” when bidders can participate, and to differentiate between when participants can see and access the auction, and when they can start bidding.

Easier Access to Links in Livestream Event Chats

If you are trying to share a link or URL in your Essential Event’s livestream chat with your participants, we’ve made those links clickable and adjusted the page so your chat box or page doesn’t appear “squished.”

Update your Livestream URL in an Essential Event Set to “Live”

If you ever need to update your livestream URL in your Essential Event while the event's status is set to “live,” you can now easily do so – and your participants won’t have to update or refresh their page to see that updated video.

For more info on how to add a livestreaming URL to your Essential Events page, please review this helpful how-to!

Request a Demo for Auctions

Interested in learning more about our new Auctions platform? You can now easily request to set up a demo with a member of our team and see for yourself how it works!

Simply select “Auctions” from your “My Tools” dropdown in your Donor Management system to schedule that call.

Integrating Your Auction with Your Essential Event Just Got Easier!

If you have a Bonterra Auction that you’re running in tandem with your Essential Events, page you can now integrate your auction seamlessly to make it easier for your participants to access both in one, easy-to-find location!

You can now link your Auction through your Essential Event’s Event Overview page, which will then display internal information about your Auction for your admins to refer to at a glance.

Once your Auction goes live, your participants will also be able to access all available auction items directly from your Essential Events page.
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For more information on this process, check out our set-up steps here.

Updated Event Builder To Enhance Your Opportunities

We’ve updated our Event Builder to help you experience our new Essential Events pages and their added value to your organization!

Now, when you start creating a new Events page, you’ll be building a Essential Events page right away, so you can see how that page might look and feel with our enhanced features.

If you prefer to continue to use our Ticketing or Events Lite pages, you’ll also still have the option to downgrade at the end of the Event building process.

Included Images While Merging Duplicates

Looking to merge two duplicate contact records in your Donor Management system, but want to include a photo?

Now, when you merge two contact records, if one of the records has a photo, it will automatically be included in the new, merged record. If both records have photos, then the record you opt to merge everything “into” will keep that photo.

2021 Year-End Engagement Plans are Live!

With 1/3 of all charitable giving happening in December, it's important to create engaging, integrated campaigns to maximize your revenue before the year comes to an end. Lucky for you, we've compiled great resources to help you through every step of your year-end campaign!

Built-In Event Invitations for your Network for Good Essential Events Page

You can now seamlessly create a invite for your upcoming Essential Event directly from the Event Campaign in Fundraising Pages - complete with your Essential Event’s details, images, and branding!

Essential Events Pages Now Include a Link to Your Live Auction!

If you are running an Auction with your Essential Event, you can now link your Auction directly to your Essential Events page.

Once the Auction is “live,” your participants will be able to click a “View Auction Items” button on your Essential Event page and be directed to your available Auction items.

This also includes an internal “snapshot” on your Event Overview of your Auction’s status, so you can track that while simultaneously monitoring your Essential Event.

Add or Remove the Livestreaming Functionality from Your Essential Events

Not sure if you’ll need to livestream your event? Not a problem!

Now you can easily toggle on (or off) the livestreaming component on your new Essential Events pages without having to contact Support! For more details on how to do so, check out this helpful article on the process.

Apple’s Mail Privacy Program (MPP) and Network for Good

With Apple’s recent introduction of their new Mail Privacy Program (MPP), you may have some questions about how this can affect your email communications through the Donor Management System. We’ve created an FAQ article on the update, and how it may affect your emails moving forward.

It’s Easier to Tell if Your Fundraising Page is an Essential Events Page, or a Ticketing Page

We’ve made it even easier to determine what type of page you just created for your upcoming event! Through labels on your campaigns, you can now see at a glance if that new campaign is set up as an Essential Events page, or as a Ticketing page.

For more information on the differences between the two campaign page types, check out this helpful guide!

Easily Add, Track, Display, and Manage Your Event Sponsors

Our new Essential Events pages now provide the option for your sponsors to purchase their sponsorships online, as well as the option for you to manually add those sponsors and display them on your Essential Events page!

You can also add a logo for Essential Event sponsors and link their website for further visibility on your Essential Events page. The size of their logos will be relative to the "level" of sponsorship - in other words, the highest-dollar sponsorship logos will display as "large-sized" images, the next-highest sponsorship logos will display as "medium-sized" images, and all other sponsorship logos will display as "small-sized" images.

Additionally, your sponsorships will be tracked as a separate, individual stream of revenue for your convenience in your Donor Management System. This will allow you to acknowledge your sponsors more effectively, as well as provide a more clear view when reporting on your event.

For more information on using Sponsorships with our Essential Events Pages, check out our Sponsorships FAQ.

Link Your Bonterra Auction to Your Essential Events Page

When you create a Bonterra Auction, you can connect it to your Essential Events Page to display money raised against your goal right on your Event Dashboard.

This update also allows you to easily navigate between your Essential Event and Auction from one location.
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Automatically Remind Attendees of Your Essential Event

Take sending event reminder emails off of your to-do list! When you build one of our new Essential Events page, and use the livestreaming feature, our system will automatically send your attendees a reminder email with all of your event details one hour before your event, so that they can easily join the livestream on your page!

Now Find Your Favorite Contact Filters and Bulk Actions Under One Location

We've updated the Contacts page to make it simpler to use such as relocating the Group and Donor Status filters under Quick Filters.

We also relocated your favorite Contacts bulk actions such as communications, Add to Group and Export under the Bulk Actions dropdown menu.

It's Now Easier For Organizations to Make Donations Through Your Fundraising Pages

We have added the capability for organizations to make online and offline donations on your Bonterra Fundraising Pages.

In the donation checkout and donor account signup process, we have added the option to donate/sign-up as an 'Individual' or 'Organization':

Account admins can also now add offline donations from organizations:

New Bonterra Essential Events

Our new Essential Events platform allows you to:

Interested in getting access to our new Essential Events platform for your organization? Learn more here.

Get More Insight Into Your Video Message Performance

We've added a new activity filter so you can easily see all video-related activity and the donations that have come from them. When looking at your Designations simply select Video from the activity filter dropdown menu:

Access 1,000+ Email Templates in Our New Fundraising Email Gallery

Don't start from scratch on your next email. Our new Fundraising Email Gallery includes templates for appeals, acknowledgements, newsletters, and more!
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All templates are:

To find the Fundraising Email Gallery, in the left-hand navigation menu under Communication choose Email Blasts. You will see this banner at the top of the page:

Click View the Gallery to start exploring which template you are going to use first!

You Can Now Edit the Time Zone on Your Event Ticketing Page

As more and more events become virtual, attendees are joining from all over the map. By displaying the time zone of your event, attendees will be confident knowing exactly when your tickets go off sale and when your event is.

The time zone you select for your event will now:

You will see this new option in the Fundraising Page editor to select the time zone you want to use:

Inspire More Donations on Your Event Page by Setting a Donation Goal and Progress Bar to That Goal

Let your supporters know what you are trying to achieve by creating a donation goal on your event ticketing page, and showing them a progress bar to that goal.

When you are in the Event Fundraising Page editor, navigate to the Donation Settings section and make sure 'Yes' is chosen under the 'Allow Donations?' option:

The progress bar will show up on your Event Fundraising Page like this:

Direct Mail Just Got Easier with Microsoft Word Templates

You now have the option to upload an existing Microsoft Word document when creating Direct Mail.

You can upload and download your letter as a Word document for easy editing - just choose Upload when you reach the below page in the setup process.

Learn more about this feature here.

Easily Access the Web Version of Your Email Blasts to Share

You can now view and share the web version of any sent Email Blast right from the Email Blast page in your Donor Management System.

First, locate the Email Blast that you want to send by navigating to Email Blasts under the Communications tab. Click the "Actions" dropdown menu on the email you want to share, and then click Share.

This will generate a URL that you can use to share on your website, social media, or anywhere else you would like!

Save Time By Creating Templated Text for Your Video Messages

Now you don't need to create a brand new message to send alongside every personal video message. You can now change the default subject line and text that sends with any new video acknowledgment or 1:1 video that you create.

To change this, navigate to Settings > Your Organization. Scroll to the bottom and you will see the new section labeled 'Personal Video Message Settings':

Just make sure to hit 'Update & Save' after you have made your changes.

Microsoft Edge Browser Users Can Now Record Personal Video Messages

You can now record all video messages using Microsoft Edge as your browser.
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​Be Confident that 1:1 Emails with Attachments Land in Donors' Inboxes
When sending a 1:1 email to a donor through your donor management system, you can now only attach a file less than 10MB. This ensures the email will properly send to the donor without getting caught in their spam filters.

If you need to send a file attachment that's larger than 10MB, we recommend that you upload the file to your website or file-sharing site (Dropbox, Box, Google Drive, etc) and share the link with your donor in the email instead of attaching a large file.