Adding a promo code for your event's ticket types is a simple and easy way to provide discounts or complimentary tickets to your attendees.
To add a new promo code, please follow the step-by-step guide below.
Step 1: Navigate to the "Tickets & Sponsorships" tab in your Event page's Overview
Once on this screen, you should see a section for "promo codes" under the "Ticket Types" field.
Step 2: Create a new promo code
To create a promo code, click the "Add Promo Code" button, and a pop-up will appear.
Step 3: Enter the required details for your new promo code
The "Promo Code Name" field is where you will enter the promo code that you want your ticket purchasers to redeem (I.e. 10OFF, VIP50, Member25).
The "Discount Amount Per Ticket" fields are where you will specify what the discount will be for the promo code that you are creating. You can create a discount with a fixed amount off (such as $5 off), or a percentage off (such as 25% off).
Please take note that these discounts will be taken off each ticket, not each order.
The "Promo Code Availability" fields are where you will be able to select when the promo code can be redeemed.
Please select “Always available” if you want your promo codes available to be redeemed up through the date of your event.
Please select “Schedule time” if you want to limit the dates on which the promo code can be redeemed. (For example, if you have an early bird sale to increase early registrations to your event, you can select the dates when the sale begins - and when it ends - preventing the promo code from being used outside of those specified dates.)
The "Apply Code To" field is where you will be able to select which specific ticket types you want your code to be applied towards.
Please select “All ticket types” if you want to have your code be redeemable towards all of your ticket types for your event.
Please select “Only certain ticket types” if you want it restricted to only one (or a select group) of ticket types (Such as if you only want your code redeemable toward General Admission" tickets.)
The "Limit the number of tickets..." field is where you can limit how many tickets can use that promo code before it "expires."
Please select "No limit" if you'd like to promo code to be redeemable for an unlimited amount of uses.
Please select "Yes, limit this promo code usage" if you'd like for this promo code to be limited to "X" number of uses - like in a situation where the first 20 ticket purchases are 50% off.
Step 3: Click "Create Promo Code" to save
Once saved, you should now see that promo code under your "Tickets & Sponsorships" tab, and your participants should be able to use that code to apply the designated discount to their purchase.
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