Sponsorships often come with perks for those willing to help support your upcoming event – and one of the most common perks is a set of free, complimentary tickets for your sponsor’s guests.
Wondering just how to add and track those courtesy tickets in your event, to make sure they’re included in your final guest counts? Want to make sure those complimentary tickets aren’t included in your fundraising totals? Be sure to follow the steps below!
Before You Get Started
Please be sure that before you look to add a sponsor’s complimentary tickets, that you’ve already added the corresponding sponsorship (and the sponsor) to your event. If you need a quick refresher on that process, check out our related guide here.
Step 1: Create a “Courtesy Sponsorship Ticket” Promo Code
We've created a helpful guide here on how to add a promo code - we recommend you review those steps as a refresher.
Step 2: Create an Offline Ticket Purchase for the Complimentary Guest
We've also created a helpful guide on how to add an offline ticket purchase for your event, which can be found here.
If you don’t know the names of your sponsors’ guests, you can list the sponsor as the “donor” when creating the offline ticket purchase. Then, once you confirm the sponsor’s guests, you can reassign the ticket to the correct guest.
Fill out all the corresponding required fields as you would any offline ticket, including:
Date
Ticket Type
Quantity
For the “Payment Type” field, you’ll want to select “Other,” to help identify those courtesy tickets more clearly in your reporting.
For the “Payment Description” field, you might want to add a note indicating that these tickets are complimentary, and the “donor” is the guest of one of your sponsors.
Finally, you’ll want to pay special attention to the “Promo Code” field. This is where you should be able to select the courtesy ticket promo code you created in the first step to this offline ticket.
Step 3: Click "Save & Exit" at the top of the screen.
Once you've entered all of the details of the purchase, you can click the "Save & Exit" button to add the offline ticket purchase.
You should then see a confirmation email at the top of your screen indicating the ticket purchase has been added.
You should also see your offline ticket purchase now listed under the Guest List as well.
What else do you want to do?
Not what you're looking for?
Go back to the Feature Overview.