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How do I manage responses to my form?
How do I manage responses to my form?
Updated over a week ago

The article below will explain two ways to track responses submitted through forms you create in your 'Donor Management' system.

E-mail Confirmation

'Donor Management' can send an automated e-mail confirmation to specified recipients each time a new form submission is created.

Step 1: Navigate to your 'Forms'

From your 'Donor Management' Dashboard, click the 'Communication' tab on the left navigation panel and select 'Forms'.

Step 2: Edit your form

To update your form's settings, click the 'Actions' button next to it and select 'Edit' from the drop-down list of options.

Step 3: Update the 'Email Submissions To' field

Add e-mail addresses for individuals in the 'Email Submissions To' field who should be notified when the form is submitted.
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Click the 'Update & Save' button when you are finished making your updates.

Submission Report

Step 1: Click to view all submissions

From your main 'Forms' page, click the 'View All' link in the 'Submissions' column next to the form you want.

Step 2: Export your data

When directed to the 'Form Submissions' page, click the 'Export' button in the upper right corner.

Step 3: Download your report

Open the downloaded file in Excel to format, print, and share as you like. We recommend saving it as a .xlsx file type.


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