Your nsave Visa Infinite card comes with a full suite of travel, lifestyle and protection benefits provided by Visa — not by nsave. The insurance and protection benefits are attached to the card automatically; only lounge access and hotel perks need setting up first.

For travel cover, that means paying for the ticket itself with your card. Tickets bought with airline miles still count, as long as the taxes and fees were charged to the card.

Access to over 1,200 VIP lounges in 141 countries at a discounted rate via the Visa Airport Companion app.

Do this before you get to the airport — registering at the lounge desk is slower. The app also shows airport restaurant and retail offers.

When the full fare for a flight, ferry, train or bus with a licensed commercial carrier is paid with your card, you're covered against accidental death or dismemberment — including while boarding and disembarking. Cover extends to your spouse and dependent children under 23, even travelling separately, as long as their tickets were paid with your card.

If checked baggage on a ticket paid with your card doesn't arrive, you can claim up to USD 600 for a delay, or up to USD 3,000 if the carrier confirms it's lost. At the airport: report it to the airline immediately and file their claim form (Visa pays on top of what the carrier pays), and keep the carrier's written report — you'll need it. Report to Visa within 30 days.

Pay for the rental with your card and decline the rental company's collision damage waiver (CDW) — this benefit replaces it and won't apply if you accept the desk's cover. Covers collision, theft, vandalism, fire, towing and loss-of-use on rentals up to 31 days, worldwide, including additional drivers on the agreement.

A personal assistance service, 24 hours a day, 365 days a year — restaurant reservations, trips, event tickets, gift delivery, translators, and hard-to-find items. Reach them at visadigitalconcierge.com, by email at concierge.eng@visadigitalconcierge.com, or on the phone numbers below. The service is free; anything they book for you is not.

Book through visaluxuryhotelcollection.com (or via the concierge) and pay with your card to get: best available rate guarantee, room upgrade when available, breakfast for two, 3pm late checkout, VIP guest status, a USD 25 food or beverage credit, and free in-room wifi. Booking directly with the hotel won't get you these.

New items covered against theft or accidental damage for 180 days — up to USD 10,000 per event and USD 20,000 per year. For theft, file a police report within 48 hours; for damage, get a repair estimate.

Up to one extra year on manufacturer's warranties of three months to three years — up to USD 5,000 per incident and USD 25,000 per year. Report a fault within 30 days.

The difference back if an item drops in price within 30 days — up to USD 500 per item and USD 4,000 per year. The difference must be over USD 25, with a dated advert from the same country as proof.

Cover is worldwide, except in Cuba, Iran, North Korea, Sudan, Syria, Venezuela, and the Crimea region.

Do I need to register for my benefits?

Only two need setup: discounted airport lounge access (register in the Visa Airport Companion app before you travel) and hotel perks (book through the Visa Luxury Hotel Collection). Everything else is automatic.

I paid with a different card. Am I covered?

Unfortunately not. Cover only applies to purchases and tickets paid in full with your Infinite card.

Does nsave handle my claim?

No — benefits are provided and assessed by Visa and its benefits administrator. We can point you in the right direction, but the claim goes through them.

How long do I have to claim?

Up to 30 days from the incident.

Not sure where to start? Message us in the app or email support@nsave.com and we'll point you to the right Visa contact.