The Handy is constantly updated with new features and bug fixes. It can be updated quickly and safely over Wi-Fi.
NOTE: You need to connect your Handy to Wi-Fi to update the firmware.
Here's a step by step guide for updating your Handy
1. Plug the Handy into the power supply.
2. Connect the Handy to Wi-Fi by clicking the Wi-Fi button once.
Reference for Wi-Fi button
Reference for Wi-Fi button
The Wi-Fi button is located just above the LED indicator and the below the DOWN button, like the image below.
3. Go to Handyfeeling.com.
4. Click the Connect button in the top-right corner.
Reference for the connect button
Reference for the connect button
The connect button should always be on the top right corner of the Handyfeeling website, like the image below.
5. On the popup, enter your connection key and click Connect.
I don't know my connection key.
I don't know my connection key.
If you don’t know your connection key, read this article to learn how to find it.
6. Once your Handy connects, the popup will prompt you to update your Handy.
Update Dialogue
Update Dialogue
7. Follow the update process to get to the latest firmware.
I followed the instructions, but I am having issues. What do I do?
If you are facing issues updating your Handy, please contact support using the chat box on the bottom right side of the screen or email support via contact@thehandy.com