For you to connect your Handy online via the Onboarding app you will need to download the app first, you can find the links below for you Operating System.

Once you get the app on your mobile device, you can the start connecting the Handy to the app and configure it.

When you open the app, you should eventually see a initial page that allows you to choose which device you are using, make sure you select the Handy.

Afterwards, you will see a page instructing you how to set up the Handy for connecting, follow the instructions on screen to prepare the device.

Then you can click on Search for Devices on the bottom of your screen, once it finds your Handy a pop up will appear prompting you to confirm the connection.

Click on Connect and once it is successful you will see a green text confirming this.

If it's your first time connecting, you may be prompted to read the terms and conditions, please give it a read and toggle if you want to share anonymous and crash data with the Handy Servers.

You need to accept at the very least the terms and conditions before continuing. Once you select the options for data sharing you can then use Accept Selected to confirm your choices or Accept All for enabling all the options and proceeding.

Now you'll be prompted to configure your network, please configure it as necessary.

Once the test is completed, you will prompted to update your Firmware. This step is optional, but highly recommended.

Afterwards, you should then be presented with the main menu for the app. Let's take a look at a few relevant spots related to connection.

1) Signals if your network is connected, green means connected

2) Signals if your bluetooth is connected, green means connected.

3) Allows you to quickly access new.handyfeeling.com

4) This button allows you to share the key quickly by creating a message to share in messaging app or simply copying the code for you to paste anywhere you want

Note: This screen does not allow you to change the connection key, for this follow this guide.

This should be all you need to do to get you Handy 1 connected in Firmware 4!

Some times, as part of trouble shooting you may need to change your network configuration. If you need to change the settings, follow the instructions below.

Click on the Three Horizontal Lines on the top right of the app's main screen, afterwards select Wifi

In this new screen select Change WiFi

Once you find your network, select it and a new window will pop up so you can input your password. Click on Connect when you're done inputting the password.

A new window will pop up and do a quick test for the network and to test connecting to the Ohdoki servers. Once completed, you can click on Close to finish the test

Now that your device has a network stored, you can change in which mode it initially starts on. That way you can immediately go Online when you next start the device.

To do this, select the Three Horizontal Lines button in the top right of the main screen.

In this new window, go to Advanced

Then select Boot mode

In this page, you can select the mode your device boots in, for you to be able to immediately connect online when you turn on your device, you need to select either WiFi or WiFi & Bluetooth options.

Once selected, you should see a pop-up at the top confirmation that the mode was saved.

Now that your device is configured, close your Onboarding app and turn off your device, now turn it back on. It should immediately try to connect.

If it shows a stable pink light, it has connected. If it shows a red and pink light, it failed the connection and you may need to try again to connect by turning the device off and on again.

Nonetheless, once the device connects, you can use your connection key to connect with services that offer compatibility with the Handy.

As an example, you can click on the Connect button on the top right of the screen in handyfeeling.com.

Once you click, a window will pop up prompting you to input your connection key. Input your key and hit connect.

Once you're done the button will change from Connect to Connected and will open a control panel for you to adjust settings on your device.

Check out our common connection issues guide for some troubleshooting steps.

If you are still facing issues, use the chat box on the bottom right of this page or email us at contact@thehandy.com for support.