Dispatcher
46 articles
- Create Your Dispatcher AccountIn this article, you will learn how to create and sign in to a dispatcher account with Onfleet.
- Dispatcher SettingsIn this article, you will learn about your Dispatcher profile details and settings.
- Filters and SearchIn this article, you will learn best practices for using Onfleet's dashboard filters, search tool, and find tool for finding the exact data that you are looking for.
- Mobile Dashboard DispatchingIn this article, you will learn about the Onfleet mobile dashboard that can be accessed from any device for an on-the-go dispatching experience.
- Diagnostic InformationIn this article, you will learn how to quickly access diagnostics information to identify the root of any potential browser issues. This can be especially useful when communicating with our…
- Auto AssignmentIn this article, you will discover how tasks can be assigned to drivers automatically through the Onfleet dashboard, bulk task import, or via API and Zapier.
- MetadataIn this article, you will learn about metadata, and how to apply it as a means of customizing Onfleet further to meet your needs. Metadata is an advanced feature that…
- Recipient PIN for TasksIn this article, you will learn how to add a PIN that recipient's will need to provide the driver to be able to successfully complete a task.
- Dashboard AnalyticsIn this article, you'll learn about Onfleet's New Analyze Dashboard, the upgraded replacement for Analyze Classic that gives organization administrators and dispatchers a faster, more powerful way to explore historical…
- Task Pin ClusteringIn this article, you will learn about the "Task Pin Clustering" view. This view allows you to see when multiple tasks are set in one location by placing a number…
- Map & SidebarIn this article, you will become better acquainted with the Onfleet dashboard, which is comprised of two major components: the map and the sidebar.
- Table viewIn this article, you will learn about Onfleet's table view and how to utilize it for your organization's needs. Table View is an alternative structured view of the same tasks…
- Estimated Time of Arrival (ETA)In this article, you will learn about the Estimated Time of Arrival (ETA), where estimates are shown, and how estimates are calculated.
- Onfleet ChatIn this article, you will learn about Onfleet Chat and how it allows dispatchers and drivers to communicate instantly, without leaving the dashboard or driver app.
- Keyboard ShortcutsIn this article, you will learn how utilizing keyboard shortcuts/hotkeys can save you time and clicks when managing your operations.
- Viewing Orchestration Analytics
- Task Templates
- Route Load Task
- Task Management
- Create a TaskIn this article, you will learn what a task is and how to populate them into Onfleet (without using the API).
- Task Status
- Edit Task Completion StatusIn this article, you will learn how to edit the completion status of a task.
- Edit or Delete a Task
- Custom Task Completion Reasons
- Task Export
- Create a Task Using Coordinates
- Managing Linked TasksIn this article, you will learn best practices for managing linked tasks, which are tasks that need to be completed in a defined sequence
- Task Assignment
- Completed TasksIn this article, you will learn how to access completed task information such as route details and timeline.
- Custom FieldsIn this article, you will get acquainted with Onfleet’s Custom Fields. Custom Fields allow you to attach additional information to Onfleet tasks and tailor Onfleet to your organization's process.
- How do I assign linked tasks?
- How do I create linked tasks?
- How do I unlink a task?
- Photo on Failed Task CompletionIn this article, you will learn how to enable or require photos on failed task completions.
- Remove a DriverIn this article, you will learn how to remove a driver from your organization.
- Driver ProfileIn this article, you will learn about the driver profile and how to edit the profile of a driver that has already been added to your organization.
- Create or Edit a Driver ScheduleIn this article, you will learn how to create or edit a driver's schedule.
- Driver StatusIn this article, you will learn about the driver status on your dashboard and how to force a driver offline.
- Single Device Log-In for DriversIn this article, you will learn about the single device log-in for drivers.
- Command CenterIn this article, you will learn about the Command Center available on the Onfleet dashboard.
- Route Optimization: SetupIn this article, you will learn about some ancillary feature sets that should be set up in order to take full advantage of Onfleet's powerful route optimization tool.
- Route Optimization: OperatingIn this article, you will learn how to optimize tasks based on Onfleet's powerful route optimization tool. Your organization must enable route optimization to use this feature.
- Route Plans