Getting Started
Setting up Direct Ordering or interested in learning more? These articles are a great place to start!
12 articles
- Driving App Downloads and First Orders for Your Custom-Branded Mobile AppEvery channel for driving downloads and first orders on your Custom-Branded Mobile App, plus how each adoption stage plays out and how to track it.
- Increasing Enrollment in Your DoorDash Loyalty ProgramWhere customers enroll today across Online Ordering, app, Marketplace, and in-store, and the tactics that close the biggest enrollment gaps.
- Promo Codes: A Quick OverviewLearn how promo codes and AI Occasion Campaigns work so you can choose the right way to offer customer discounts.
- Online Ordering on Google Food Ordering: How Order with Google WorksLearn how Online Ordering works with Google Food Ordering, including activation, commission, customer data, and how to opt out.
- Online Ordering: Take Commission-Free Orders From Your Website, Google, and Social MediaLearn how DoorDash Online Ordering works, where customers can place direct orders, what it costs, and what it is not designed for.
- Customizable Email and Text Marketing: Build Your Own Campaigns Across Email, Text, and PushLearn who you can reach with Customizable Email and Text Marketing, what you can customize in a campaign, how targeting and automation work, and how many messages you can send.
- Automated Email Marketing: Branded Email Series That Run on Their OwnLearn who receives your automated marketing emails, which campaign series are included, how the emails are branded, and where to track results.
- Cross-Channel Loyalty: One Rewards Program Across DoorDash, Dine-In, and Your Own ChannelsLearn how customers join Cross-Channel Loyalty, where they earn rewards, the reward types you can offer, and how to reach members by email and text.
- Branded Mobile Apps: Your Own iOS and Android Ordering AppLearn what you can customize in a DoorDash branded mobile app, how your menu syncs from Direct Ordering, and the steps to get one.
- Branded Websites: Get a Search-Optimized Website Built for Your BusinessLearn what a DoorDash Branded Website includes, the search optimization it ships with, and how to request one for your business.
- Birthday and Anniversary Rewards for Your Loyalty ProgramLearn how Birthday and Anniversary Rewards automatically reward your loyalty customers, what you can configure, and how to turn them on.
- Branded Mobile App: Apple Developer Agreements, Certificate Notices, and Your Kickoff CallWhat you need to do in your Apple Developer account for your branded mobile app, what certificate expiry emails mean, and how your kickoff call is booked.