Promos and Ads
How to create, run, and manage promotions and ad campaigns to drive more orders.
10 articles
- How to Create a Marketing Campaign on DoorDashCreate an Online Ordering promo in the DoorDash Merchant Portal and choose its discount, redemption method, redemption limit, and duration.
- Campaign Manager: Create and Manage Email and SMS CampaignsUse Campaign Manager in the Merchant Portal to view, pause, and create email and SMS notification campaigns for your customers.
- Marketplace-to-1P Migration PromoUse the Marketplace-to-1P Migration promo to convert DoorDash Marketplace customers into commission-free Storefront or app orders.
- Broad Promotion AnnouncementWhen and how to use the Broad Promotion Announcement promo type for short-term demand boosts on your Online Ordering storefront.
- Winback PromoUse a Winback Promo to reactivate lapsed customers with a targeted discount on your DoorDash Online Ordering channels.
- Custom vs. System-Generated Promo CodesChoose between custom or system-generated promo codes and understand fixed discount tiers for DoorDash Online Ordering promotions.
- Choosing the Right Promo Code Type and Format for Your GoalIdentify the best promo code format for your marketing goal: win-back, first order, slow day, or new item launch on DoorDash's Commerce Platform.
- Promoting Your Promo CodeLearn how to promote your promo code to customers through on-site banners and Custom CRM campaigns.
- Mobile App First-Order PromoSet up a dollar-off promotion to drive app downloads and first orders on your branded mobile app (Pro package required).
- How to End a Smart Campaign in the DoorDash Merchant PortalFind your smart campaign on the Campaigns page in the DoorDash Merchant Portal and end it from the campaign's more options menu.