Account Management
Account Management FAQs
How do I sign up for ParlayPlay?
In what states can I play?
Why Do I Need to Allow Access to My Location?
What are the age requirements?
Parental Controls
How do I reset my password?
How can I set limits?
Can I change my username?
Can I change the email address on my account?
What are the requirements and process to update my phone number on ParlayPlay?
How do I update my phone number if the name on my documents doesn't match my account or ID?
Can I open more than one account?
What happens if multiple accounts are associated with the same information on ParlayPlay?
How can I close my account?
Can a permanently closed ParlayPlay account be reopened or reactivated?
Why am I unable to deposit or enter a paid contest?
Do I need to pay taxes?
How can I troubleshoot location-related issues on ParlayPlay?
Why am I unable to receive or use SMS verification codes for ParlayPlay login?
How do I enable my location?