Successful relationships are dependent on great communication. Penji is no different.
When submitting a project, take your time. Read your project brief multiple times to ensure that the project description is of value and easy to understand.
Follow this advice:
Clearly describe what you want
Tell us how/where the design will be used
Provide us with three examples of what you like
Necessary bleed/margin requirements if applicable
Color preferences
and of course, all content/copy
When it comes to a revision that may need to be made within your project, we always recommend using our point-and-click tool.
Here's how it works:
Click on your project
Then take your mouse and click on the specific area you'd like revised
Be clear and specific with what it is that you'd like to be remade
Again the clearer you are, the easier it is for us to understand
In short, there is no right or wrong way to communicate with your designer. We highly recommend that you be patient and slow down where necessary. When things are rushed, mistakes are made. The more clear you are in your project description, the fewer questions our design team will have.
Each project has its chat fields. Allow you to text with the designers. Your dashboard is where all communication with designers will occur, exchanging files, and giving design feedback.