Successful relationships depend on great communication. Penji is no different.
When submitting a project, take your time. Read your project brief multiple times to ensure the description is valuable and easy to understand.
Follow this advice:
Clearly describe what you want
Tell us how and where the design will be used
Provide us with three examples of what you like
Include necessary bleed or margin requirements, if applicable
Share color preferences
And of course, all content and copy
For Faster Revisions: Use Our Point-and-Click Tool
When it comes to revisions, we always recommend using our point-and-click tool. Here's how it works:
Click on your project
Use your mouse to click on the specific area you'd like revised
Be clear and specific about what you'd like changed
Again, the clearer you are, the easier it is for us to understand.
Don't Forget the Chat
Each project has its own chat field where you can message directly with your designer. Your dashboard is where all communication happens—exchanging files, giving feedback, and staying in sync.
A Little Kindness Goes a Long Way
We truly appreciate politeness and friendliness. It helps our design team do their best work and makes the creative process more enjoyable for everyone. If you have feedback—positive or constructive—we're always happy to hear it. Clarity, sincerity, and politeness are the foundations of a great professional relationship.
In Short
There's no one "right" way to communicate with your designer, but clarity is key. Take your time and be patient—rushing often leads to mistakes.
The clearer you are in your project description, the fewer questions our design team will have. For a smooth revision process, be sure to check out our guide on how to leave revisions effectively.