Skip to main content
The character reacts with a delay
Updated over a week ago

Have you noticed that during your Perifit training, the character on-screen seems to react with a delay? It can be frustrating when you're expecting an immediate response but have to wait longer than usual for the character to react.

Cause

This delay can occur due to Bluetooth issues, either from the probe, your device (phone), or a combination of both. When the Bluetooth connection isn't working smoothly, it can result in a delay in the character's response.

Solution

Don't worry; we're here to troubleshoot and solve this issue together. By applying the tips from the Preventing Disconnections article, you can improve the Bluetooth connection.

If you continue to experience issues, try the troubleshooting procedure in that same article and don't hesitate to reach out to our support team via the ? button of the app for further assistance. We're here to ensure that your training experience is as smooth and effective as possible!

Did this answer your question?