If your parcel has been returned to sender, it could be due to a couple of reasons:
Address Issues: The delivery address may have been incomplete, incorrect, or unable to be located by the carrier.
Carrier Error: Sometimes, the carrier may encounter an issue or make a mistake during delivery.
If the tracking of your order shows that it has been returned to sender:
Reach Out to Us: Contact our dedicated support team promptly for assistance. You can reach us via email at support@perifit.co or through the "?" button of the app. By doing so, we can swiftly arrange to ship your order again.
Include Your Order Number: To expedite the process, please don't forget to include your order number in your communication. This helps us locate your order details efficiently.
Prevent Future Occurrences: To ensure a smooth delivery process moving forward, we kindly request that you take a moment to reconfirm your full name, delivery address, and phone number. This helps to minimize the likelihood of a repeat of this issue.